Search:

They are all Ricoh yes.
Streamline NX v3 looks like a very good thing tho.
Unfortunately that decision isn’t mine.

Thanks but there are way to many users to do that there are literally thousands.
its been a pretty serious design flaw for many many years.
All the other brand i have worked on when something...

On Ricoh based copiers is it possible to force an error like toner empty or paper tray emptying a jam to display full screen as a pose to just turning on the red Check Status light?
where I am...

I have a IMC6000 where it’s giving a low staple warning if you pull the cartridge and put it back in it’s fine for a bit then the warning comes back. The cartridge is full and I have swapped the...

Yeah I am aware of how @remote works and what it does.
I used to run it for a major dealer.

Thanks for confirming what I suspected about papercut.

I am currently swearing at the balls up....

I think I already know the answer to this.

Can the m320f take papercut?

Can it communicate with SLNX and or @remote?

Are the @remote appliances still used for the bigger clients and if do how many machines can they handle?
it used to be 100 per @remote appliance, if o remember correctly.

So the security certificate has obviously been updated then….

it seemed strange that they would retire it as it’s so damn good it actually better than the Canon version.

Is @remote still being sold as a device monitoring service?

I was told from a customer that it has been retired.

which is strange as Canon’s version of it is a MAJOR selling point and on the...

We recently had an IM C3000 that the print and scan features were missing from user tools and there was no network lights apart from a few flashes of green as it booted.
It turned out it was the PS...

Hi,
A potential dumb question warning ;-)
I am a veteran coming back into the industry with a Ricoh background and have to tool up again and will now be working on Canons.
I asked another tech who...

HI All

How do you adjust the fax transmission levels on an Epson WF-7610?

Also how do you get into service mode?

Google has been unfriendly on both counts...

Thanks

it turns out it was the lamp supply cable but to get it you need to order the whole scanner assembly......
but on the bright side its only about $174 AU and dead easy to change.

Shortly after...

Hi
We have a CLX-9352 that at home position the scan lamp doesn't come on when you use the ADF.
The scan lamp does come on if you copy or scan off the glass.

There doesn't seem to be a way to...

sweet thanks I'll try that on Monday

that rings a bell actually if run in a virtual machine it works great...

i think its a repeat of 3 years ago...

na the actual server GUI ... the administration back end to @remote. i.e. looking at the actual server farm in Japan (or our little paddock of it) ;-)

I can log in but it won't load the software...

Hi

Any one had issues logging in since the server gui was updated?
I'm getting software failed to load I'm using IE 11 Windows 7 64

I've tried all my usual tricks, compatibility mode doesn't...

One I always get when helping someone over the phone to say add an address book entry on a Ricoh....

Me: The username is admin and there is no password
Customer: I typed Edmund and no password...

I had a customer yesterday that I wanted them to do a manual call to @remote to speed up a remote firmware update on a Ricoh....

I said "Press the yellow All clear button....." then I hear silence...

sorry for resurrecting an old thread .. we have one doing this too plus its filling its waste toner in about 8000 prints

has anyone discovered a fix for this yet?

Firmware is up to date.

We fixed it ...
it was the Nvram on the BCU then set again form the birth certificate.....

One thing to try before you go to that extent is make sure the Scan registration is 100% correct as that...

Hi Yall
I have 2 possibly more SP5200s at the same customer that when you try to load the config page you get "Page Cannot be loaded - server terminated connection" error varies a bit depending on...

weare going to give that a shot..

Thanks

well I got a bit carried away ...
This machine still has issues.

By Coincidence we had an MPC3002 do the same thing but in this case only the 9000x600 dpi ACC test pattern was affected. ...