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Hello guys, got a client with an MP C2001 which is not sending scans to their emails. When you send the scans, the machines says scan completed and returns to 100%. The machine just stopped scanning...

I have tried to reinstall system/copy firmware using sd with no luck. I will try to trouleshoot the boards 1 by 1. Will update any progress. thanks guys

Good day

I have a MP301spf(D128) which came up with error "waiting for firmware update data" ipv4 address: 010...... I tried to update the system firmware via remote. The machine had error SC 819...

Thank you very much for the help. Very much appreciated.

Thank you very much. What is the main difference? Is it the width or length

Is there a difference between the transfer belt for mpc 3300 (part # D1446090/1) and mpc 2011 (part number D1776097)? Got 1 in stock for mpc 2011 and I am wondering if I can fit it on mpc 3300.

It's better. But the client had an Mp 201 and didn't have a problem copying. Thats where my challenge is

I have an Mp 5002sp making faint copies when copying originals with blue ink and stamps. The drum and developer are original and settings are at default. The printouts when printing are solid black....

Thank you all for your help. Will download dmnx lite and update you

Hi. I am failing to copy the address from a Mp5002 to a aficio mp201 using WIM. Any one got idear of going around this. I do not have nx lite and cannot download SDM as it has been discontinued. Your...

Ricoh does not replace PCB's under warranty. I am not sure if I stand to be corrected.

This is a brand new machine. I fitted new BICU and it came up with SC 101. The power supply and scanner assembly are working in the other machine. I have ordered new NVRAM. Funny thing though is that...

Hi guys. I fitted the BICU and power supply. The machine came up with SC 101. I have put the scanner assembly and NVRAM in another machine and it is working fine. What could it be now:confused:

I have done that to no avail

Hi guys. Got an MP 2001 that is not responding. When I turn on the main power switch the main power indicator is on and the operation panel is off. The machine is not running at all. Could this be a...

Replace the operation panel board.

This is my first time working on this machine. Thanks Slimslob.

press clear 107 then C and not stop

Please can any one tell me urgently how to enter sp mode on MP 402spf.

thank you guys, will check it on Monday 29th and update.

Good day,

Had a client that has a 6500 machine that is making dirty copies as per attached documents. The copies were done in A4 portrait. According to the client the marks come out on the 1st...

If you are certain that you toner hopper is ok, check that the lower exit cover (the one below the exit rollers) is in its correct position. I had a trainee that didn't put it back properly and...

I did that and it didn't work. Thanks for your suggestion

Went back to the client and checked the harnesses for tray 1 to 3. They are all ok. The error came up again after I had switched the machine on. the machine was indicating a paper jam at A and there...

thank you guys. I will go and check today.