If it's fitted with tandem tray 3 (the one that shifts paper from left to right), then it's known to blow the fuse if the paper gets stuck while being moved from left to right.
The rear fence on the...
Type: Posts; User: m2digital
If it's fitted with tandem tray 3 (the one that shifts paper from left to right), then it's known to blow the fuse if the paper gets stuck while being moved from left to right.
The rear fence on the...
What I noticed was that the "Bin Full Sensor Flag" in question was slightly bent forward. I straightened it up, and will keep an eye on the jam history as it's very intermittent....
Thanks for that. I have cleaned the photointerruptor under the top cover but to no avail.
The paper feeler moves freely and its actuator flag is not rubbing against the photointerruptor.
If it happens first thing in the morning then I would suspect the Cleaning Unit.
To replicate the fault do manual MUSIC colour registration, after that the first few prints will have a colour...
Hi all.
I have HP 4700 that is jamming at location 13.12.00 (duplex path, paper late jam).
Tried new duplex unit and a new fuser unit but to no avail.
The jamming is intermittent, it could do...
Sorry, I missed the bit that your customer is doing copies rather than printing.
No, you do not have to.
If you set in printer settings letterhead to auto, then you must specify "paper type" as "letterhead" in driver settings.
If however you select "paper type" as...
Is the green lever on the fusing unit in correct position (pointing up)?
Is the pressure roller smooth?
If the machine was idle for a long time, there may be a dent in the pressure roller where it was in contact with the hot roller, then during a run the fuser unit would...
Contaminated Hot Roller in the Fuser Unit?
Did this ghost image appear after you replaced PCU or was it the same with the old PCU?
How I understand it, you can always scan to a folder in PDF or TIFF and you do not need a file format converter for that.
File Format Converter is only needed to download files stored in the...
How I understand it, the file format converter is to convert files stored in the Document Server from a format that a copier understands into a format that a computer understands, in particulary into...
Try admin with no password (blank).
If this fails, try supervisor with no password, after that you can reset the password for admin.
Is the User Authentication enabled on the copier?
Does the Hot Roller get hot/warm at all?
If it's cold and the lamps + thermofuses are OK then the fault is on the Power Supply board.
Had this problem at a customer that had soft carpets on the floor.
The heavy copier sinks down on the soft carpet, and the lighter finisher sits higher so the paper path is not on the same level...
Try https://www.gov.uk/jobsearch
Search by
Job Title: photocopier
Postcode, town or place: West Midlands
Must have been a network issue as everything is working OK today.
On newly installed Device Manager NX Lite in discovery option I entered an IP range to search but got an error 641 - there are no newly discovered devices.
If I manually go to add device and enter...