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We also turn the CE password off, on the c258 and c368 this works. But not on the c308 as the CE password off option is not in service mode. is there a switch to change to get this to show in service...

Thanks for the replies, Customer has since updated to a Konica Minolta C364e which has carbon copying/printing as a feature.

I will get the customer to look into that as a solution, thanks for that.

The customer is using a program called Clear Enterprise, if that helps. As i am not able to write script or macros that option is not happening for me, cheers.

Good idea, yet not cost effective. But thanks any way.

if you look at most new brother printers, now it is an option in the print driver. but it seem to not be available for Ricoh printers. And no sorry it is not Carbon paper the customer is after.

have tried as you suggested, but can still only get it to print from tray 1. unless you have to not only select User defined?

i have a customer that wishes to print 2 of the same pages but on different coloured pages, thus they would then print from tray 1 (white paper) and tray 2 (lets say yellow paper) with the same...

Am i able to perform carbon copy printing with a Ricoh SP 4210n. Have two trays. if so which driver is required.

Fixed Fault by replacing the High Voltage unit, Part no: A161M40601. After shining a light on the drum And getting no image any where, this suggested to me that the drum was not getting any charge so...

Have not replaced any of the image units yet as i am not getting any image on the image units or transfer belt

No image is on the belt or image units, black or colour. will check solenoid operation though. Attempted to check SD2 through load check, but alas it is not listed unlike SD1 and SD3.
although ...

Konica Minolta C364.
Have P codes of 5,6,7,8,9,21 & 28. Have cleaned relevant sensors. Replaced Print Head assembly, still faulty. Replaced MFP Board, Still faulty. Replaced PRCB, Still faulty also...