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Yeah, my biggest problem right now is an account that has bought over 30 of these that are pre-owned. They have hitting some 5675's with close to 80K a month and usually less than 10 Jams every...

I am a recently new Xerox tech for a Global Core Company, and have done 3 years as a Ricoh Tech. I am trying to learn the xerox equipment and am having a lot of problems with the Sorcery line of...

Yes we are running OEM Toner, Pretty sure most of the customers I am having problems with are running a 45ppm machine like a 60 or 75ppm machine at 75% to 80% covarage. Damn sales people.

The whole image seems light, I have noticed on all of these that Vt is always above Vref. If I open and close the door to do a toner recovery it does not help. So I am going to try the Engine reset...

I do the "New Unit Set" In SP when replaceing any PM parts, I have also done the TB for the lines that build up on the charge roller. I have noticed on some of these that after I change the...

I have mostly MPC3500/4500 color machines in my area and I am have many problems with the machines that have high use. No matter what I do or replace the drums go bad, toner dumps really bad inside...

Just seeing who out there is using E-automate and remote tech? Using PDA's or Blackberry. If there is a app for smartphone or only if using a laptop? Plus is there anyway to see if a call is a...

Has anyone else run into new black drums for the B223/224 that has both sides of the connector glued in so that you cannot switch them to make a color drum?

I tried on of the printer version fuser's, It through up SC549, and seems to have an added wire harness with a resistor. Anyone run into this?

PM cycle for the cleaning web is 160K, the Web near end setting is set to 92%. I have been changing this setting to 98%, but customers call when there is about 155k, leaving quite a bit of web left...

I've had a lot of the same experiences with this model. I've done all of the TB on this, Changed Bias, cleaned toner path, checked drum ground, Ect. I have one of the new Dev units that were...

Has anyone installed one of the new MP4000 Dev Units out in the field? And how has it help if at all the build up on the mag roll? I installed one about 3 weeks ago and checked on it today and looks...

Just wondering how people are handling repairs on MP4000 fusers. Are you doing the Hot and pressure roller when doing a cleaning web. Or are you just doing the cleaning web and waiting for the...

Ok, a little update. Went around to 3 other MPC4500 that I have, Printed out a ACC, all of them were lite(Mostly color lightness). Went in to SP mode and checked Vtcnt(sp3221 I believe) Most were...

There are plastic Burr's in the J channel. If you separate the sorter from the machine. Take off the metal cover and the plastic J channel cover(make sure to disconnect the sensor). Reach inside to...

OK, So I need to reset all of the the SP on the "Birth Certificate", One of them I know has none. What should I do in the case?

I went around to a few of these machines today to check on them. I looked at VT and Vref and in most cases VT was anywhere from .08 higher to double Vref. I suspect thats the problem but I dont...

Density comes up when you run forced toner, Toner seems to pump fine.

I have a couple MPC4500's with Cyan and Maginta toner density keeps going low. I have cleaned the 7 density sensor above the transfer belt, forced toner to bring up density and ran ACC and Force...

I have been converting all of my LD335/345 over to B079 Dev and toner. I have instrutions and parts list with price just incase youre on BEI like myself. If you intrested please email me.