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Anyone know what the difference is for the feed pulley used in the new 4 series? I ordered the new one (302N494310) listed in the parts manual and it appears to be identical to the previous part...

Did the engine board resolve the issue?

Were you able to find a resolution?

I have success installing the cassette mod per 2ND-0085, part number 302L794230.

We have a machine that'll throw the c5101 code extremely intermittently. Sometimes it'll go 2 months without the error. Initially the black main charge roller was replaced, followed by the black...

Did installing the revised exit guide home position switch resolve your jam for J6310/J6510? Having the same issue where when collating duplex copies the paper appears to wrap back inside the exit...

Hopefully you have resolved your issue by now but if not, have you checked the press roller to make sure it's properly mounted? I've seen where the rear side of the press roller pops out of its...

Thank you.

Does the TA3050ci series machines support TSL1.2. I know the following TA3051ci series supports it. Just curious of the older series supported it.

Thanks

Thanks Blackcat. After seeing the picture and rereading your description of what you did makes sense. Something I'll look into if I get called back.

No jam codes.

I ran across 2 new 03 series machines where it produced large dog eared paper intermittently when using the PF-7110. I know there was a bulletin for this on the 02 series and both my machines do in...

I'm working on a ECOSYS P6235cdn with an error message of "Replace toner k" that will not clear after replacing OEM toner. Tried another toner with same results. Also tried a known good black...

I ran across the same problem and took a lot of digging to find the solution.

You might want to check bulletin 2ND-0117 (I196). Sounds a lot like what you're experiencing. I had to replace the waste toner assembly because the waste toner rocked up and broke drive gear Y in the...

Also check that EcoPrint isn't enabled.

Wow, that's some good info. I'll have to file that in my memory bank. But that means I'll have to delete something from memory.

Do you have a finisher installed? If so, I've seen the bridge unit (attachment kit) cause jams when paper is run through the machine at half speed. There are one way gears inside that get gummed up.

I have a client who has (2) M2535 located in the same room and 1 of them had the same problem. The machine had a low count ~ 25k and also replaced the drum and developer units.
My particular...

What are the item numbers of the parts you have ordered? Curious if this will be your fix.

I've heard this from where the toner container is. It was very intermittent and I was lucky enough to hear it a few times to determine its source where the toner bottle would make a grinding noise...

That's exactly what I was going to suggest.

Is the status page also light?

I agree with you. We have techs who work on the Ricoh production machines and are very labor intensive. I hope this is "fake news", lol.

Be sure to clean the filters on the right side of the machine after replacing the main charge. One is visible when opening the MP door and the other requires removing the right cover.