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Thanks for ID'ing the sensor I know where it is now :D
Ive checked the paper path for obstruction and all seems OK -Will blow through assembly with airline see if that helps and also check the...

Yes all paper trays are set properly and it doesn't matter which tray we feed from.
We only use the machine to print from so haven't actually tried the copy feature...I'll give it a go see if it...

We've had this intermittent problem for a while and I dont want to throw the machine out as its been a good little runner but it consistently jams when we print on SRA3, other paper sizes it seems...

Hey all,

Can anyone please provide me with the passcodes to access:

Service Diagnostics

and

Metered Supplies?

Just thought I'd reply with the resolution:

Extended image area was selected... soon as I unselected it BOOM - bang on registration...only took 6 months to find that!

Happy Days!

Thanks Exok - yes that got me in...though the test sheet shows that its correctly adjusted before I touch it.
The system registration does indeed move the test image (I can see the adjustments made...

LOL - I know when to stop or what not to touch - we had a DC12 with the engineer software which I've used to dismantle and repair successfully!
Yes we have a Phaser 7800, easy as pie to make all...

Thanks from your reply Caffeine - yes that does sound rather antiquated not to allow users the ability to change that.

Right need to find the service mode log in then - anyone help with that...

This has been beating me up...when we print to the said machine single sided or double sided, the image is 5mm too far to the left (making it 10mm out on duplex).
On our Phaser we just go into tools...

Just a quick hello - hoping to get some advice from the forums on a newly acquired machine and perhaps I can share my experiences too.

Hi All,

Looking for someone with some wisdom on the Xerox Workcentre 7428.
We have just acquired this machine and have no paper work or any useful engineer soft tools and I have wasted much time...