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Hi,
Has anyone had a drum stuck in a C454e or similar?
I have a cyan drum that won't come out, due to the drum chip connector block on the machine not dropping down, it's somehow trapped up against...

Hi,
Anyone recruiting in East Anglia? 25 years + experience and training on Canon, Samsung, Ricoh, Kyocera, Konica Minolta, Sharp, Xerox, Lexmark etc. looking for a job where fixing copiers is the...

There is a 'snippet' available from Xerox to set the stick region to neutral. If you run the Service Usage Profile and look at line 275 it will tell you what region it is set at. You need to contact...

It's not a matter of getting rich - I've been doing the job long enough to know that will never happen being a toner monkey! It's just a matter of being appreciated, the industry is losing good...

Thanks for the replies. The company I work for keep adding to my responsibilities and expecting more from me - which I give, for no extra salary. To my mind extra responsibility should equal a rise...

I'm going on a Konica Minolta C6000 training course & wondered what salary I should be expecting as I will be seeking a pay rise!
Any suggestions?
Or anybody looking for a high volume trained tec...

I have a CLJ3505 that intermittently prints slow, maybe 3-4 ppm instead of 12. It does this with prints over the customer network, also when patched into my laptop and when generating internal prints...

Yeah, i've printed a double sided print job from my laptop and some pages were added with some print at the bottom of them.

Thanks for the reply,but no isn't multifeeding. It seems as though the printer doesn't know the correct page length. Items that should appear on the first page of the usage page are printed at the...

I have a 5100DN that is adding blank pages to some double sided print jobs. Also when you print the usage page instead of 2 pages you get 4 and some of page 1 is printed on the end of the 2nd page...

Have since found an easier way to upgrade firmware. As the printer is actually a Samsung you can unzip the file and drag the .hd file into the usbprns file and it will automatically download.

I've found the answer to the firmware issue.

I am having difficulty upgrading the firmware on a Ricoh SP5100N printer. I have downloaded the file and am trying to upgrade via the IP address. The instructions advise that you must download the...

Service mode is *2 and 8*

I have an MX2300 which when you put 2 or more pages in the doc feeder and chose TIFF the m/c scans all the pages but only the 1st page appears on the computer, fax forwarding does the same (as it...

Yep, that is me!

Just visited my problem machine with two of Sharp's finest. It does appear to be a paper problem as suspected. The paper is damp as well. We have lowered the fuser temp to 180 from 190 - this seems...

Thanks for the reply - yes they are mainly POIN_D jams.
I have a updated belt on order and will carry out your suggestions. I have had a 950 with the same jam & that was their paper.
This...

I am having problems with jamming due to, i think damp, paper. It works fine when a new ream of paper is installed. I have also shown the customer condensation in the machine.
When i used to work...

Thanks for the reply. We did try firmware first, sorry i forgot to mention that. Thanks for the info. If i come up with an answer i will post it on here. I think it may be an issue with media length...

Can anyone advise on the following problem on an HP4345?

When copying from either cassette the paper feeds out of the fuser and up into the switchback and jams. The paper is concertina'd up out of...

I have an OKI 5250 that is asking for a new transfer belt when one has been fitted already. The small fuse has blown on the belt unit, which it should do to clear the count. The machine is showing a...

The laser sorted it.

I have fitted a 1gb DIMM & the fault returned. I have now fitted a new main controller and HD as advised by Sharp.

Yes he did replace the mag pump. I am currently fitting a new laser.