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Thom@thetonerplace.net is my email. Thanks

Does anyone know where I can buy a IR- ADV 4051 (106 tooth) fuser drive gear, pn fu9-0324-000 and actually have it overnighted? I need one asap. I know it's almost impossible to have on Monday, but...

The President DOES matter, in that, he or she gets to nominate and choose things like the judges on appellate and supreme courts, Secretaries that have regulation authority over us, who we dance with...

A few years ago I got a call on a Minolta DI350 that was jamming every page. Not printing anything and making a horrible noise. I drove the 45 minutes to the "dance studio" and was shown the copier....

I have a customer with an MX812 that has had light copies and gets only about 10k - 15k from them. I'm pulling my hair out trying to figure out if it's the imaging units or the printer...(a new IU...

Image Density Sensor dirty? Just a guess from symptoms, was true on LJ4700's.

A dirty corona / grid can give oddball issues as well...Good Luck

I lost a sale today because I couldn't find any information on how to reset the fuser error on this machine. I got into the service mode <reset and stop buttons while powering up>, but couldn't get...

Thanks for the response. Would that be the A121H0130D? Hytech doesn't repair these anymore. Is there another source for these anywhere? Thanks!

Thom

I have a customer that their bizhub c35 is no longer being supported by local KM dealer. Their network card isn't working. Is there a setting that allows it to be turned off or is the card just bad?...

TonerJockey, Those part numbers are for the older doc feeders <like on the LJ3320>. This feeder is one that uses the small gear assembly attached to the upper door. By the way, it is pushed into...

Yes, wheels are slipping on paper, they are almost new and clean, though. P-Roller doesn't have any listing for doc feeder parts for the M476. They do have similar machines, but are the feeders the...

It means your firmware is corrupt and will need to be reloaded...

Anyone have a line on a replacement part for this machine? Part number CF144-60129. Got a machine that I cannot get to feed consistently thru the doc feeder, just won't pick it up. Cleaned up rollers...

I have a Canon IRA 4051machine that needs the small ADF glass. I only have one of these machines and it keeps getting a "clean the feeder(?)" error for the customer. I haven't seen the error, but the...

Thanks for the responses...

It's a government agency that wants to justify their expenses or he has a boss that's curious, I wish I could get a straight answer from him(he's a lawyer and talks...

Hi all,

I had a customer approach me and asked what the cost per page is for his KM c552 (over the past 9 years). I generally don't work with these machines and can give a generic answer for...

Thanks! I replaced the electronics module, but problem persists. I'm assuming the old module blew both the old RAM stick and then the new one as I installed it, at least that's the assumption I...

I have an oddball Xerox (I usually don't work on Xerox boxes) error. It comes up with RAM ERROR every time I boot it. I have replaced RAM and the electronics module. I can't get it to reset. Am I...

There are torque limiters in the tray (the separation tire snaps onto it) that get gummed up and won't let paper pass at the right speed. Changing the tray positions takes that out of the mix. If you...

Wild Bill, Wouldn't there be an image on the page if it was a broken sensor flag? That's why I thought paper size...

First things first, is the paper in the tray the same size as indicated? sounds like it thinks the paper should be legal and it's really letter. Check the backstop in the paper tray for proper...