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I have a customer with a e-Studio 357. I set up scan to file templates for each person in the office to scan to their corresponding file on the server. When someone scans to file, there is a pause...

Can you point me in the direction of how to get the machine to "service mode" and the service code(s) for reformatting the HDD. I am only familiar with Toshiba and KM when it comes to service mode...

Ricoh MPC4000

I need some assistance from someone who works on this brand of equipment. This equipment is being returned due to end of lease. What is the procedure for ensuring the data on the...

I recently purchased an e-Studio 2830c off-lease which had the HDD removed. I replaced the HDD, created a partition, installed the most recent firmware, and formatted the HDD according to the...

Looking for an independent tech in the Greenville, NC area. Not looking to hire, just need for freelance work. Please respond for more details.

Does anyone have a service manual and latest firmware for a Bizhub C203? I usually don't service them but I have one under an agreement now and need the manual and firmware badly. I have items I can...

Sorry...wrong spot. My apologies.

Does anyone have a service manual and latest firmware for a Bizhub C203? I usually don't service them but I have one under an agreement now and need the manual and firmware badly. I have items I...

Brand new 287csl in working order prior to fax board installation. After installing fax board, getting F070 code. Updated to latest firmware and checked and double checked all connections on the...

Customer has a 2830c. Nobody has a dept. code in the office, but they want color to be restricted and b/w available for everyone. In department management, I have created a "Color" department code. I...

Customer has a 2830c. Nobody has a dept. code in the office, but they want color to be restricted and b/w available for everyone. In department management, I have created a "Color" department code....

I wasn't the voltage as they have sent and received faxes previously (I probably should have stated that in my post). I was trying to do everything I could think of with the customer over the phone...

Customer cannot receive a fax. Can send a fax. At the bottom of the touch screen they are getting this message "Received fax on line 1 remained."* Anyone know what this is?

Firmware was very old. Updated and now seems to be working fine. Didn't think that would solve the issue, but so far so good.

Brand new 287cs. No issues with jamming previously. Installed inner finisher and now getting constant (accordion) jams on the exit side of the fuser (two to 4 sheets until it locks up the fuser and...

Bingo...the mirror underneath the led scanner was missing a clamp and was out of place a little bit. It will now calibrate.

Yes, test chart is on the glass correctly. I keyed in code 9022 and chose option 99. The system booted up normally and the main screen appeared. I tried to pass a color copy and major quality...

I have a Toshiba 3055c, brand new right out of the box. After turning the machine on and hitting OK for the 'easy setup' the machine goes through the normal process of auto calibrating and setting...

Btw...who do you work for Spock? Tried to PM you but its not working.

Does anyone have the most recent firmware update for Toshiba e-studio 2555c? I would greatly appreciate your help :)

I actually live in Land O Lakes so it's not so bad.

Cause it's home sweet home! :) I have lived many places over the years...FL is the best!

Any independent or freelance service tecs in FL?

Hello CTN. I am a new member from the Tampa Bay Area. I am looking to gain insight on the business and network with experienced professionals. Small business owner, new to the industry (sales,...