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Type: Posts; User: glimmer1980

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  1. Replies
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    425

    microsoft print connector MX2630

    Hello,

    A customer site has several MX2630 and BP50C26 in the field. The IT wants to connect them through the microsoft print connector. The BP-machines work fine, but the MX2630 acts strange. For...
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    1,363

    Re: problem sending mail BP55C26

    Thanks for your replies.


    First all the machines have the latest FW. This BP was the first machine that we setup from scratch. We made copies of that one and deployed it to the others. I believe...
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    problem sending mail BP55C26

    Hello,

    At a customer site we have 10 x BP55C26. One of these has a problem sending mail once in a while. The machine doesn't show any fault on the display. The machine sends, but never delivers...
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    1,854

    Re: Paperjam but no paper

    I finally found it. There was een piece of paper stuck in the exit unit. Because they have a internal finisher it was hard to see. Thank you all for thinking along.

    Regards,

    Ramon
  5. Replies
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    1,854

    Re: Paperjam but no paper

    @mloudy. What does sim 7-1 exactly do. The manual says that 7-1 is "Used to set the operating conditions of aging"
  6. Replies
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    1,854

    Re: Paperjam but no paper

    I will try to do that and see what happens. I will let you know
  7. Replies
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    1,854

    Re: Paperjam but no paper

    That's correct. I manually checked the sensors and they work.
  8. Replies
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    1,854

    Re: Paperjam but no paper

    I checked through simulation codes 30-1 / 30-2 / 4-1 / 2-2 the sensors if they react or not.
  9. Replies
    15
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    1,854

    Paperjam but no paper

    Hello,

    I went to a customer site that has a MX-3071 with the message on screen that states that there is a paperjam. I checked everywhere, but couldn't find any piece. I checked the sensors and...
  10. Replies
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    1,190

    Re: New BP Squeaks

    We have replaced the fuser (because it was necessary) and still we had the squeak. When we tried to use 25-2 seperatly on colours developers we also hear a squeak.
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    1,190

    Re: New BP Squeaks

    Hi,

    Have u figured out what caused the squeak?

    Regards,

    Ramon
  12. Re: BP-55C26 printer driver policy setting

    The customer wants to use pincode printing. They also want it to be the default setting in the printer driver (so far so good). Now they want the user to only print with pincode, so if the user would...
  13. Thread: E7-03

    by glimmer1980
    Replies
    3
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    746

    E7-03

    Hello,

    A customer has a B355W. A couple of months ago the machine gave the code E7-03. We replaced the HDD and the error was gone. Now recently the code E7-03 returned. Does anyone have any ideas....
  14. BP-55C26 printer driver policy setting

    Hello,

    I'm a bit in a struggle. Within the "dedicated" printer driver of a BP-55C26 (or other models) you can set a "policy" options on the configurations tab. An option that i want to use is...
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    3,777

    code TK MCK, stops printing

    Hello,

    At the customer site there is a Sharp MXM5071. The machine gives the codes TK / MCK. The problem now is that the machines stops all print jobs because of the maintenance message. Sim 26-38...
  16. Replies
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    1,137

    Re: Barcode Kyocera PA4500X

    Thanks for all your reply. I have read the attachment from "PrintWhisperer". I see a lot off ecosys models but i don't see the PA4500X in the list. Are you sure this has to be done for this model as...
  17. Replies
    6
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    1,137

    Barcode Kyocera PA4500X

    Hello,

    At our customer site we have replaced a ecosys P3045DN with the kyocera ecosys PA4500X. In the "old" P3045DN they have a barcode module (see image, left SD-card). We have been told that the...
  18. Replies
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    869

    Re: Adobe reader print problem

    @dalewb74
    - updated firmware? latest FW 02.70
    - updated software? I downloaded the latest 64bit adobe acrobat
    - update print driver? I installed the latest PCL6 driver


    @mojorolla
    I tried the...
  19. Replies
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    869

    Re: Adobe reader print problem

    I allready tried the option "print as image", no luck
  20. Replies
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    869

    Adobe reader print problem

    Hello,

    On the customer site we have installed a sharp BP-50C26. When they print a "PDF" (this is an export from sketchup program) in color (see attachement, small peace of the drawing) certan...
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    363

    MX4140 with replace toner message

    Hello,

    A customer has a Sharp MX4140. Out of the blue the machine gave the message to replace the black toner. After replacing the toner the message is still on the display. We also tried another...
  22. Replies
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    1,982

    FN27 close front cover message

    Hello,

    We have a MX6071 with a FN27 (internal finisher). We keep getting the message "close the finisher front cover", even though the cover is closed. I have tried swapping the cable that should...
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    LDAPS with channel binding

    Hello,

    The customer site has a MX3071. They work with LDAP SSL. Within the LDAP settings the port is set to 636 and SSL is checked. The printer can connect to the LDAP server.

    Now on server...
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    973

    only use TLS 1.2 on MX3070

    Hello,

    At a customer site they have 1x MX3070N and 1x MX4071. Within the settings of the MX4071 there is an option where you can check "only use TLS 1.2". This option is nowhere to be found on the...
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    mail device statistics

    Hello,

    A customer site has a MX-C357F. I am able to sent an automatic mail when the supplies are empty from this device. I also would like to sent an automatic mail that sent the device...
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