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Initially yes, we had to initialise the device as there was something in the settings preventing the Print Demo page even from coming out in colour. All Drum life good etc.



Funny you should...

Hi,

We've picked up a client who's bought a used C654e on eBay, however it will only print in B/W. I've checked all the settings and can't find a way to enable colour. Any idea? Is there something...

Hi,

We have a KM 284e where we can’t login through the browser. It’s configured with the default password. However just errors and says incorrect password. Login through the panel is fine and I’ve...

I'm looking for the one that's install in Service Mode.

System 2 > 2 > Import Config. Data > Machine Image

I've sorted the boot screen. I'm just stuck with this.

Thanks

Hi.

This has possibly been asked a number of times, but I've searched both Knova and this Forum. How do you change the Machine Image (the image behind the icons) on Konica Devices. I've been able...

Thanks Guys.

I'll give it a go.

Hi all,

We've got a user who's PC running Command Workstation has been damaged after a Power Surge.

As far as I'm aware the IC-408 using CW 3. I can't seem to find the download on the EFI...

Hi all,

Searched though the User/Service Manual and until I'm missing something is where anyway of changing the "screensaver" when the Device isn't in use. I've updated the boot screen image....

Sorry for the late reply.

80gsm plain.

Hi all,

One of these days with stupid problems.... for some reason when our Customer is trying to print booklets they're getting an error saying "It is not possible to staple because of the...

Hi there,

Does anyone have any instructions on setting up Status Notification & Meter Readings so they are emailed to a user?

Included Printer Location.

Many thanks

Andy

Ignore above.

Found the option in the Fiery Options under Finisher.

Hi all,

Got a customer with a really annoying problem. They are still using a C5501 (love the machine and after 10+ years it's still running like new. - Thank you KM :rolleyes:), they have had the...

Thanks. I'll try a re-clean. If not back to the drawing board.

Hi,

Got a really odd one here.

Scanning into PC and there is a line on the image areas only. Scan in a white sheet of paper no line. See image attached (the line just above left head). Starts...

Hi all,

I wonder if anyone can help, please.

Got a Lexmark XC2132, the Customer has a Mac and looking to Scan to the Mac using Scanner Proxy on the network. Add the printer through Bonjour and...

Code: E196-404D
Description:Machine ID mismatch between main controller PCB and maintenance cartridge ROM PCB.
Remedy: Execute PCB replacement mode or replace the main controller PCB.


The...

Yes forgot to mention tried that.

Hi all,

Got a problem with a (well two actually) iPF8400. It came up with message to close top cover, even though it was closed. That seems to have cleared however, E196-404E now shows.

I've...

Interesting to know thanks for that.



Thanks for the info. We just have a very picky customers thats wanting everything for nothing, as usual. After playing with colour profiles, interesting...

Thanks for your reply. Yes Foxit it a lot better, however lack a lot of option for finishing etc.



Yes I totally understand. My issue is it just seem to be this driver that causing the issue....

Hi all,

I know this have been cover a few times on here, however I don't think anyone has ever come up with a conclusion. Hence hoping (fingers cross) for some help here.

Printing from OS X...

I did that(!), had to make small talk with a customer for a lot longer than I would have liked!!!

Replaced the EPROM chip... worked every time for me. They are about £10 from either DEVELOP or KM (in the UK).

I also got very annoyed with this issue for months.

Thanks for your reply.

i think you might be onto something with the serial numbers. We never put the serial number of the scanner back in after the firmware. Could this be the issue? If so, where...