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Thanks Slimslob. I just thought that you guys who have been using @Remote for almost 10 years might have had an easy way of resetting the ID2 other than use an R/C gate, as we've only been using...

Hi all,,
We're a small company and only just started to get machines on @Remote a few months back. All our sites are pretty small with a maximum of 10 machines at most.
Of course 1 or 2 machines...

Hi Guys. Luckily i only have 1 or 2 of these machines. This one is just coming upto it's first birthday and done 525K. Dev was changed early at 327k and 300k stuff changed also. The drum looks overly...

Thanks for the advice slimslob. Eventually removed by getting an extra pair of hands round the back of the machine to stop the drive shaft turning whilst getting the brass nut off. Tapped back into...

Whislt on the subject of the MP9002 Drum shaft. I tried to PM one of ours today and the drum shaft knob came off in my hand.
Tried the get the nut off with some pliers to no avail. Eventually used...

Sorry these models do not work with SP5866 and latest firmware.

Have tried this software and obviously it needs to be installed on a PC in the same network as the printer and also needs Java to be installed and then there is an annual charge. I guess it could be...

Thanks Lagonda. Switched from 200 to 400dpi and saved as default and works like a treat. Gonna have to leave the clutch for now as they won't be happy to have received a so called "new" refurbed...

Hi All.. Please tell me i'm not crazy? refurbed machine MPC3002 + DF3060 (no finisher or bridge unit) , All firmware latest, Showing customer how to use and the strangest thing happens..
Copying all...

Thanks for sending a copy to me.. have tried it on our internal network of machines and it works fine. It mentions 30 day trial?
I have looked on your companys website and it mentions nothing about...

Could you send me a copy to try please?

viper2011@blueyonder.co.uk

Thanks

Are you changing the docked machine in the BK5010? your going from 130 page to 90 page.. That will need to be changed in the service mode of the 5010 right? Also is there a SR5000 in-between them...

Type B830 in the publications section then select Parts catalogue in Publication Type. It's attached to many machines parts catalogue downloads and found it with Aficio MP 9000/1100/1350 download....

I recently separated a Fiery from an MPC3000 (don't ask me why an MPC3000 had a Fiery but it did)...
I was told it couldn't be done but just followed the Fiery installation instructions in reverse...

Hi Guys.. I'm hoping someone can help me here..
Had a BK5010e attached to a Pro906EX all running good except the 906 was knackered...
BK5010e (18months old by the way) was attached to machine via...

Did one of these today! Starting to see more :-(
As semi says D136 1212 is a modified motor inc wormdrive. The service manual does not show the location of this motor or how to change it! Managed to...

Just click on the Application Site Icon it will be on one of the screens... Only works though after you've gone into web browser NX security settings and set cookies to save and clear cache. Once in...

Have updated all our 306ZSP's through the application site very easily and quickly.
Just remember to clear Cache and set save cookies in web browser NX security settings before accessing...

Oh dear...I installed two MPC4504's last week and thought it was a typo in the manual. Couldn't find SP4-806-001 in SP.. Just transported without the lock's installed..

Thanks for all the previous work on this issue. We've saved thousands on toner and WTB visits!
Been running these settings on all our Charis machines since this thread without any issues.
Pushing...

I've got D087-6202 for the
TRANSFER/SEPARATION UNIT:AT:DOM:ASS


If the lugs are broken on the other unit (so transfer separation unit wont stay in) then that is a separate part D029-6288 is the...

Didnt get any help from Ricoh on this and it did not appear there was any updated manual for installing an SR4080 onto a Plockmatic BK5010e.
In the end just followed the SR5000 installation...

Hi Guys. We currently have a Pro906EX with an SR5000 and 18month old BK5010e attached.
The pro906 is getting replaced with an MP9002 and an SR4080.
1. will the lead that goes from the Bk to SR5000...

We replaced an MPC300 with an MPC306ZSP a few weeks back.. They were having the same issues and they were still using the old driver as their I.T. dep't couldn't be arsed to update it. As the other...

Just noticed these on Ricoh Tier 2 support website dropdown menu's. Has anyone got any info on these? Are they just previous generation with new covers or?
We are Ricoh dealers and had no upfront...