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Christopher Neal
I.T & Copy Repair Technician -- Open to relocation..

47395 Monroe St, #279
Indio, CA, 92201
(661) 346-7038
c.neal.monument@gmail.com


EXPERIENCE

Sounds like you value the input and service of your tech. Which is nice, not many clients show their tech's much if any support let alone respect. If you leave the choice up to your tech, I'd...

When you reseated the connections on the IOB and BICU did you make sure to reroute the wire harnesses into their proper positions? Could possibly be a pinched wire causing the issue. You mentioned...

Hello all, could use a little help trouble shooting a HP 3600N. I normally service Ricoh proucts, though I have worked on a few other model types. My manager has asked me to put together a estimate...

I did, and at first thought this was a source of the problem, I've examined it as well as tested it, I don't see it causing the bearing to slip. Though a thought does come to me, on the other side...

Finished the call today, sure enough it was the same issue. The hot roller and pressure roller had a gap between the two on the one side, causing the toner to become partially fused.

What I did...

Hello guys, I could use a little insight on a reoccurring issue I've been experiencing with a DSM 622 (B089). I've found that within the fusing unit on the left side, the bearing keeps slipping,...

Welcome to the forums.

I'd start off with the firmware. Make sure the printer, System and PCL 6 firmware are all up to date. I've had a few calls that had similiar systems as you've explained here, though one was for a...

I just closed out a call with a laser sync. error, and yeah it's an involved process when dealing with anything related to the laser. If you're not a trained tech, I wouldn't risk it, just words of...

Just an update for anyone curious about the case above.

Went out and took a look at the machine, first think I checked was the BICU and Controller, to all effects both seemed to be working as...

Hello all, I could use a little help here. I've just picked up a service call on a 425c, it's throwing a sc236. I'm curious to know if anyone has any helpful trouble shooting tips for this code? ...

May sound silly, but check to see if you have the remote or sd firmware downloads? .rfu would indicate it being remote. As far as I know, that would be the only reason the firmware would not be...

I believe the ad stated konica minolta?

YES! Finally! I've been waiting forever for this, I hope they've made some much needed improvements on general gameplay flow though. Hated the whole having to tab in and out of your "pip boy" to...

Welcome.

Don't forget to pick up your ceremonial robes and decoder ring.

Decided to troubleshoot a little for you, after speaking to a few other tech contacts I have out of a few other offices, they forwarded me the following.

"The Service Manual seems to point to 2...

Have you checked the diode? You mentioned you cleaned all the optics and white plate, so that rules out that. Yet only scanned images are effected?

It's always a good idea to print out your SP reports, in the the event of those "oh shit" cases. Good practices, good habits.

I've seen this exact same issue just last week (while attending the tier2 class for the '03 color models). What was interesting was that it was related to the laser unit not being plugged or seated...

I agree with nmFax here. Try pulling off the plate glass and check/clean the mirrors? All optics should be cleaned, likely some dust built up over the mirrors. Don't forget to clean the actual...

Generally all settings are stored in the memroy and NVRAM, so swapping those into the new board should be little to no operations change, I believe. However, I'm not sure if the memery and NVRAM...

Troubleshooting the issue suggested this for you, hope that helps. It's the only relevant information I could find for you in the goose guide.

Replace Cable Connecting IPU and Operation Panel....

How old is the unit and how heavily used? Sounds to me that the panel has suffered some type of trauma that has caused the unit to become partially unresponsive.

You could try to "reseat" the...

Don't forget to check the integrity of the driver installed? It may be possible that the driver was corrupted in the download or even in the install.

Sorry, I'm not much on Mac myself, I find...