The tray lift situation on these machines is such a pain. What I've found as a root cause of almost all the broken parts is that "Actuator B" p/n:302KV06341 (which detects the paper level) gets bent...
Type: Posts; User: what_moustache
The tray lift situation on these machines is such a pain. What I've found as a root cause of almost all the broken parts is that "Actuator B" p/n:302KV06341 (which detects the paper level) gets bent...
I've had to deal with a few of these. If you're lucky and it's just a bent flag, you might be able to carefully straighten it out. Look for the spot on the arm that is a brighter shade of white,...
I agree that it definitely sounds like a network issue, however, I also just had very similar symptoms on a 4002i that were caused by a crack in the document processor frame (more or less). If it...
As strange as it may sound, my first step with "dead" Sharps is to pull the cover off the back of the ADF and look for paperclips & staples. I've lost count of the number of times I've found a...
I've run into this on a few occasions (and we only have a few of these out in the field). Good to know I'm not the only one. I think if they had put the hook on the curved side of the 'D' on the...
Very true. The only reason we went that far was because it was under warranty & the factory rep was making the decisions on the parts to install, which meant it wasn’t coming out of our pockets. ...
I’m dealing with the exact same issue on a 2552 & have been working with our regional Kyocera rep. Got it “narrowed down” to the right door unit or the main drive unit (by replacing the feed drive...
Chiming in on this issue here too. I’m at a small service company, but we have 3 in this series having the exact same issue & been given the same “we’ve never seen this issue before” line from Sharp...
Do these errors happen intermittently with the machine running ok in between? I had this on the first 3070s we put out and it turned out to be a firmware issue related to the walk-up sensor. If you...
As weird as it may seem, I've seen very similar issues on several different models being caused by a paper clip on or under the SPF control board. It's to the point where it's the first thing I check...
I've had the same issue with a 3070 at a customer who does a lot of scanning of 20 or so page documents and would complain of missing pages. Couldn't ever duplicate it despite personality scanning...
+1 to spanky's suggestion, but make sure your registration sensor is clean and that your consumables are in good shape too.
I had the same issue on a 4111, and the sims would fix it for a little...
I've discovered the hard way (our shop smoked two fusers with this issue) that one of the plugs on the DC board doesn't plug in where it looks like it should. There are two nearly identical...
I've seen this a few times, and it's most likely the duplex motor failing. I figured it out by stopping the gear by hand while running the duplex motor through the sim. It looked like the belt was...