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  1. [Misc] Re: Toners not recognised TA-3554 ci. Oops, I broke it.

    This is incorrect. You have one opportunity to change the speed, and once that decision is made there is no changing it. Ever.
  2. [Misc] Re: Toners not recognised TA-3554 ci. Oops, I broke it.

    When you removed and reinserted the toners, did you push the tabs on the sides forward before reinserting? I have seen this error and pushing the tab forward fixed it. I think it's the one on the...
  3. [Electrical] Re: TA 358ci Power surge.. now lines on prints

    If you print 2 status pages, do the lines line up exactly on both pages, or are they shifted up or down on the page? What do you get on a b/w print (print font list).
    If swapping drums around,...
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    Re: 2 Series not fusing

    Confirmed, I had to do the same thing on a few machines. 6002's.
  5. Re: Combine function or ID Copy when scanning to folder

    I have fielded the same question from customers, I'm not aware of any answers for that. How odd. Sorry.
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    M3540 incoming fax issue

    Hi guys.
    This machine is in a nursing home. They frequently have an issue with the machine locking up because an incoming fax is on 8-1/2x14, and they don't keep that size near the machine;...
  7. Re: Background after drum change on kyocera Taskalfa3252

    A critical point on ALL Kyocera machines, but especially lower end units that don’t have a U140 calibration: ALWAYS UNPLUG THE POWER before swapping or replacing drums/dev units, or the counters...
  8. Re: 6002i Scanning and copying shave some background thru ADF

    We had a bunch of these with the drive belt for the scanner too tight, causing poor positioning of the scanner. Loosen the screws holding the motor and reposition for less tension on the belt. ...
  9. Re: medical software (Dentrix,etc) not being able to use Kyocera products

    So, what happens when they actually try? Prints gibberish? Wingdings? Wrong fonts? CF codes? Nothing at all? Need more information. What really hurts us is that the tech support for these...
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    Poll: Re: How Long Servicing Office Equipment

    First job was electric shavers, back when people fixed things instead of just throwing them away. Then 8 years on nav systems for Phantom fighter jets. Unfortunately, vacuum tube tech didn't...
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    Re: Clocking in and out on the road

    Our system involves the ADP app, and it can’t be done without poking at the phone. It says you can do something with “hey siri” (for iPhone users) but all that does is open the app, you still have...
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    Clocking in and out on the road

    Hello.
    My corporate HR just implemented clocking in and out of work, specifically so they can show that we took a proper lunch break, but this also means clocking in at the beginning of the work...
  13. Re: taskalfa 5501 and taskalfa 3500 problems

    Fuser problems on older machines have to be reset with sim U163.

    Which model doc feeder is having the issue? If it's the one with the feed tires hanging from the cover (DP770 reversing adf), then...
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    Re: Ricoh 8120S (Kyocera 13600)

    I got it out, thanks guys. Yes, there was clear evidence that users had slammed that drawer closed pretty hard. But I was able to straighten out the metal pieces with some pliars, and with a few...
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    Re: M5526dcw bright prints or not ?

    check if Ecoprint has been turned on: System Menu>Printer>Ecoprint
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    Re: Err_ssl_version_or_cipher_mismatch

    Hopefully you have a windows pc. Use Internet Explorer, or I.E. compatibility mode in Edge to access the webpage.
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    Ricoh 8120S (Kyocera 13600)

    This is one of the Ricoh production machines that was rebadged as a Kyocera a couple of years ago. Tray 1 (both sides) is stuck in the machine, can't be pulled out to refill it. We have had two...
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    9600 (Ricocera)

    This is one of the Ricoh production machines that was rebadged as a Kyocera a couple of years ago. Tray 1 (both sides) is stuck in the machine, can't be pulled out to refill it. We have had two...
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    Re: COPYING TIMING TOO LONG

    Have you checked to see that all of the paper trays are behaving this way (run something through the MP tray to compare)? Feed rollers may be worn out, separation pulley has flat spots.
  20. [Misc] Re: TA 3252ci Waste Toner Door Latch Grief...

    I had one, brand new machine, the waste toner bottle had a tendency to slowly walk out of the container until it pushed hard enough against the door to trip the door open message. Swapped the WTB...
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    Re: Send Error 3101 on Kycocera 2553ci

    Go to the network security page on the machine's webpage. TLS 1.1, 1.2 and SHA 2 have to be checked off on both clientside and serverside.
  22. Re: email going out but not hitting in box MP C6004

    Is there a subject, and something in the body of the email? Also, is the time correct on the MFP?
  23. Re: Taskalfa 2554ci Scanning pause before can touch start button.

    If they are scanning several one-page documents, they can use file separation; that creates a separate document for each page. If the documents are multiple pages, they will have to wait for it to...
  24. Re: Taskalfa 2554ci Scanning pause before can touch start button.

    This "feature" started showing up after a firmware update. They need to allow us to toggle it off. It's aggravating.
  25. Re: Copystar 6551ci doucument feeder scan quality

    I've seen this on the "2" series machines (6052ci, etc) when the scanner drive belt was too tight from the factory, but not on these. Has anyone messed with the scanner position in U068? Should be...
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