Any one know of a place to get Ricoh wide format parts and supplies … i know precision roller has some items but not many and are pretty expensive i think … we mostly sell and service Kyocera, Konica...
Type: Posts; User: Intone
Any one know of a place to get Ricoh wide format parts and supplies … i know precision roller has some items but not many and are pretty expensive i think … we mostly sell and service Kyocera, Konica...
We have one of those in stock so i will try tomorrow ...thanks for the info ...will let you know how it works out
Maurice
We have a kyocera 3010i that throws up a c3300 error ...its a optical system error ... the lamp tests good ...we replaced the ISU, the ISC pwb and the Main PWB according to the service manual ... the...
Well just an update to everyone ...we finally got out there today to check everything ...apparently there were several different drivers installed ...on 5 work stations in the entire office they all...
Going out on-site tomorrow weather permitting and going to do the firmware updates and will also try the suggested setting changes ...thanks a bunch ...I really appreciate every ones input ...
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Have a client with 5052ci that has been having problems printing certain excel & pdf files that would have some columns not print ...but they would print on the Kyocera color printer or there other...
We have several used assemblies if you still need the part ...just let me know
Maurice
Never heard of this but will look into it ...thanks
Recently we have had quite a few clients have windows updates to there windows 10 computers and lose the scan to SMB ...is there any other way to connect for net work scanning to get around this ?...
Good afternoon,
have tried to migrate data between machines in the past using the service mode sim but have yet to be successful. Is there a specific size thumb drive or anything that we could be...
No we don't have any extra old fusers for spare parts ...this client has the only two machines and never had the fusers done in them as of yet ... we have a few old fusers from other Konica Minolta...
Only part listed in the manual is the whole fuser. Just missing the middle pickoff finger on the gate that opens to get jams out. Customer tore it off. Does anyone have a part number for this? Thank...
Have taken out the fuser, fuser looks good. Code resets but comes back after a while. Tried latest firmware today didnt fix it. Anyone else have this issue? Going to try tech support tomorrow. Thank...
Turning off the max email size did the trick ... thanks a bunch to every one for there input and suggestions ... I really appreciate everyone taking time to help out ...
Sincerely
Maurice ...
Don't remember seeing any email settings to change the max email size to off ? ... would you remember where that is and I can check that ...I also have a call into the IT people to see about the...
The machine is erroring out when trying to scan more than thirteen or so pages. Looked in settings through panel and web interface. Couldnt find anything that would work. Tried changing file types as...
Does any one have or know where I could possibly find a fuser assembly for the MP5500 ... Good used ...or a moderately priced new one ... client is sort of a cheapskate and wants to replace the...
turns out that it was a high security check. copies fine. wont scan to smb. but they are going to try a few workarounds I suggested.
customer is scanning packets and when the machines, (there are three 4550ci 3550ci 4551ci), get to a copied check the machine says security error turn off and on. same thing all three machines. I...
someone went in and changed the low power and sleep timers to 240. logged in and put them back down to 15 and 20 mins. thank you for the help.
the machine sounds like the fuser is constantly running when the machine is just sitting in ready state. is it supposed to be running when not in use? have a c554e in the same office and its not...
is the original on regular paper or colored paper? damaged in any way?
the customer does not have a pc, the documents they are printing, we do not have access to for conversion on our pcs
we install these machines on a regular basis. the correct mac driver is being used.
customer has 1 mac os 10.8 and 1 mac os 10.11. bypass works when selected in any program ie textedit excel etc but will not work when selected in Microsoft word. the machine in question is a Kyocera...