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  1. Re: Oce VL5022 - Looks like KM rebadge, NIC trouble.

    Just an update... finally we were able to go on site and meet the Oce tech. He was indeed using a crossover cable and it was working. We got on site first and verified again by setting the copier...
  2. Oce VL5022 - Looks like KM rebadge, NIC trouble.

    Anyone see this on a KM machine in particular?

    Problem: Customer can't print.

    Steps taken:
    1.) Can't ping
    2.) Verify IP configuration, DHCP reservation, etc
    3.) Try different cables, switch...
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    1,030

    Dumb question perhaps... but did you clean the...

    Dumb question perhaps... but did you clean the laser slit glass and optics? 4511/3511 print quality generally sucks IMO as does the whole machine.
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    874

    Is the part that holds the little plastic size...

    Is the part that holds the little plastic size marker broke. I think I'm remembering right and the size was detected by rotating the visible size marker on the front right of the tray right? If it...
  5. Are they using windows7? I have seen this exact...

    Are they using windows7? I have seen this exact thing with windows7 on these boxes. There is no windows7 driver, I have had luck using the universal drivers for a e600. Don't know why but it...
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    775

    ivovb, on the 'old' 255 (non SE) series if you...

    ivovb, on the 'old' 255 (non SE) series if you replace a SYS board you can use the one-time enabler again to put the data overwrite feature back on the machine. I believe the enabler can be used up...
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    775

    IMO since the functionality of the security...

    IMO since the functionality of the security features was already built into the machines from the factory (one enabled by 08 and one by a one-time enabler) this is just a ploy to get dealers to pay...
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    2,602

    If you are back to the freezing and ready...

    If you are back to the freezing and ready disappearing state then I'd try a System board next. Not a cheap/easy thing to just "try" though. You could also try reseating/replacing the memory and...
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    7,217

    [Error Code] It's probably the older style 200 and not the...

    It's probably the older style 200 and not the 200L so it's probably older than you're thinking.
  10. Replies
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    2,124

    It will still have power but will not boot up to...

    It will still have power but will not boot up to Ready without the HDD. You'll get some error message. Toshiba ships out the 160gig drives now and they work fine. Id start with replacing the HDD...
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    Did you also replace the drum? Surface Potential...

    Did you also replace the drum? Surface Potential Control is what SPC stands for and the sensor is not seeing what it expects on the drum patch. Either the drum is bad affecting the patch, the patch...
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    Everything you need to know about how to set up...

    Everything you need to know about how to set up department codes is in the app notes he has posted above. Dept Codes will allow you to restrict copy, print, fax, scan as well as setting limits or...
  13. Hey guys... driver request for a CopyStar CS-1500 from a fellow technician.

    Hey guys, a friend of mine got a CS-1500 in on trade for his own personal use. Only 1100 clicks on it. I haven't even seen it, don't know anything about it. I used usa.copystar.com and couldn't...
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    2,099

    [Error Code] If it is CE40 you probably have a depleted...

    If it is CE40 you probably have a depleted developer. Take all the imaging units apart, clean the charges and inspect them one by one.
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    1,822

    [Misc] I agree on the 1101's when they run they run but...

    I agree on the 1101's when they run they run but when they break they are a nightmare. And the way they operate looks like a thrashing machine, half the time it's hard to tell what is even causing...
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    965

    Also the little wheels (6 of them) are what...

    Also the little wheels (6 of them) are what actually help the fingers stay in place. With the wheel in place the fingers can't rotate back enough to pop out of the socket they sit in. I like...
  17. Sometimes the gearing on the DV unit will go bad...

    Sometimes the gearing on the DV unit will go bad and make a noise, usually you will get the noise and then blank copies though not an on going symptom like that...
  18. [Jamming] If you did not get a service contract with this...

    If you did not get a service contract with this machine, but were able to do so... then I strongly advise you to get one and not try to work on it yourself. This is not a good machine to 'learn' on,...
  19. Do you deal with HyTec board repair? I know they...

    Do you deal with HyTec board repair? I know they offer us free Toshiba support. I haven't really used it so I don't know how good it is and I dont' know if you HAVE to have an account with them or...
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    3,036

    If it turns out not to be any of the normal...

    If it turns out not to be any of the normal causes I have had FW updates fix two weird jamming issues on this box. Just FYI.
  21. I've got more than one out in the field that have...

    I've got more than one out in the field that have been running that way for a loooong time. Granted the customer is not uber sensitive to CQ but they stay good and black. I'm not sure that it will...
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    1,793

    Perhaps a dumb question but did you release the...

    Perhaps a dumb question but did you release the drum blade? There is a white plastic knob that turns against the drum blade assy on the front of the process unit and takes it off the drum. If the...
  23. Try scrubbing the mag rollers with scotch brite...

    Try scrubbing the mag rollers with scotch brite first. They have a tendency to get a waxy build up on them. You can also try disabling IQC and SPC control as well as temp/humidity controls. A few...
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    Not sure if it helps but Toshiba: 200L, 230, 280,...

    Not sure if it helps but Toshiba: 200L, 230, 280, 202L, 232, 282, 203L, 233, 283, e16, e20, e160, e200 all take the same drum (OD-1600) Don't misplace the bushing at the rear/geared end of the drum.
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    1,793

    Fuser?

    Fuser?
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