HP stop selling these rollers in the 90's.
You might find someone selling a new old stock complete roller assembly part # RG1-0931-060. Just make sure it's not a aftermarket product because they...
Type: Posts; User: Printerdude
HP stop selling these rollers in the 90's.
You might find someone selling a new old stock complete roller assembly part # RG1-0931-060. Just make sure it's not a aftermarket product because they...
Did you set the paper size as a custom size 174mm x 306mm? Wrong paper size will throw off the paper registration and cause paper jams.
Using these type of labels are not made for this type of...
The paper pickup roller you replace is bad or installed wrong.
Only a Genuine HP/Canon rollers works best, aftermarket rollers are crap.
Glad you were able to fix the problem. Most likely it was the solenoid causing the multiple feed issue.
Solenoid staying on position due to sticky foam pad. If you still have the old solenoid,...
Yes, there is a fuse. If fuse is good, then replace power supply.
Not much left after replacing the HVPS. When it does work, can you print out an error log report? Is there also a wireless module attach? Running out of ideas.
Since replacing components associated with the formatter and replacing the fuser assembly didn't work, how about replacing the scanner assembly?
Agree, check the fuses on the power supply board. If fuses are good, then replace the power supply board. Also, doubt the formatter board is bad.
Take a look inside the magenta toner slot, something might be dislodged creating a large gap between the drum and transfer belt. Did you try stopping the machine during a print to see if toner is on...
As Lance stated, sometimes the clips from the contact-holder assembly breaks and won't hold the HV board flush with the contact-holder assembly, will cause no voltage to toner cartridges. I know you...
Replace the harness cables. These cables break because of all the open and closing of the ADF lid. One of the lead in the ribbon harness is most likely broken. Had similar problems with ADF issues on...
I see no problem swapping a non network formatter board for this printer.
Make sure to match duplex formatter to duplex printer and non duplex formatter to non duplex printers.
It still might work...
Did you check the ream of paper in tray 2 for folded paper. Have seen paper either crease or folded right out it the package. Also, check the tray paper length/width guide is set correctly.
Have you reattach the cables to the scanner itself?
Does the scanner assembly move freely?
Are you sure the display is showing scanner error 13??? or are you guessing a error 13 is scanner issue?
Error 13 are usually related to paper jams.
Error 30 are related to scanner errors.
What is...
Forgot, thanks. Edited previous post.
Since printing issue is happening with two different computers, let's look at the printer itself.
Make sure economode is off.
Did you do a cold or NVRAM reset?
Did you swap the black cartridge to...
Don't rely to much on your support guys.
Wild Bill is in the right neighborhood. I know there should be an adjustment for each tray, why remove this setting on a newer printer?
This is what...
Copyman,
By any chance do you still have the original packaging the fuser came in and provide a picture of the packaging and the fuser assembly with the serial number?
May be able to help you to...
Great tip! Had other HP models with the paper size sensor assembly dislodged.
Did someone mentioned right paper guide? I read left paper guide.
My mistake, the engine cycles count can be modified. But try this.
Print out the usage page from the Information menu, the usage page will have list of impression made. If you think the engine...
No! You can't reset the engine cycles counter on this model.
If you're planning on swapping out the formatter with you old machine, print out the configuration page with the page count and network...
I see there isn't a lot of parts available for this model, mostly major assemblies. Glad it worked out for you.
Do you have the original fuser? I you do, put it in and leave it in to see if the problem persist. This really sound like a refurb fuser.