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Make sure SMTP AUTH is activated on the office 365 account or you will get that errror ( and check that they have not turned on two way authenthication)

We have turned off the charge cleaner for now until sharp fix this .
in sim
Disable Corona Cleaner
SIM 44-28 MC_CLEAN_TIME to a "0"

Sometimes its helped adding sender name and replay address under system-settings -image send settings - scan settings



Default Sender Set:

As default, the USB Host port is disabled.Enable using SIM26-50 – Item I

we have had this on a few mx2310 and have replaced the Delivery sponges.

Machine unable to wake up from Sleep Mode (even after a firmware upgrade).



Check the following soft switch setting:-

Sim 66-1 (Fax switch) SW92, Set bit 7 = 1.

Thank you , that seems to hold the settings for awhile .

hey
thanx for the answers. i know i can make a progam button , but once you scanned with those buttons they seem to go back to default settings and you have to leave and open it again , instead of...

Hey
Does anybody know if there is a sim that lets me add a mono scan button when scanning to mail . like they had before for scanning




Best regards
Sck

We have turned off Wsd under print port settings , and the screen has been more responsive.

We have turned off the Wsd protocol and that seems to solve slow responding Displays for us .

It mostly happens with Ie , but i have seen it crash with firefox and chrome too .

I guess we just need to try get our costumers to use the print button on the bottom of the pages .

I know...

thanx for the replay .
I know there is nothing worng with the hdd , this only happens on a few webpages , I noticed if i use add blocker in the browser , it prints just fine .
the annoying thing is...

We have some machines that crashes from different webpages , Mx-5001 gets error code u2-05 and deletes networks settings and other settings on the machine (like scan resolution) .
if we delete the...

We have a costumer with a mx-5112 that is using thinprint for printing in their terminal server .they are having a problem with retaining users print settings between sessions . any sugestions to...

have you tried adding the domain name infront of the username for the folder scan ?
yourdomain/Username .

Hey

when i go to System Settings- default settings i have the option
Synchronize with Internet Time Server on a mx-4501n
but i cant seem to find a place to enter the time server i want the...

hey

Seems there is a bug in the sharp drivers. that causes the print spool to
crash on a windows2008 64bit server ..

I got some beta drivers from sharp and they seems to work better than...

I have a costumer who runs a windows 2008 server 64bit.
terminal server with citrix Zenapp and everytime anyone tries to print to any of the sharp mfp's the spool crashes ..(mx7001) (Mx4501)
the...

I get the error code Ng4400 on a mx-4501N when trying to scan to mail ..
the error is not constant and can appear after a few hours.
I cant seem to find anywhere what Ng440000 means besides that it...