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You can call Hytec at 1-800-883-1001 ask for Konica tech support and they will give you the part number you need.

The call was for a blank screen. Arrived to find op panel dead. Black screen. Start button and power buttons are lit. Rebooted. Machine goes trough it's start up test. Seems to boot up, just a black...

What do you mean? Why not just reply?

Went out to check the meter... Same count as last year. Meter is stuck and will not increment. I think the last thing done was to replace the EPROM for a fuser code that wouldn't go away. C440 ? I...

Customer removes the jams. Close all doors. Jam code remains. No paper jammed anywhere inside the machine. Jam will not reset. Happened more then once. Happened on more then one of these same model...

MX-301w noisy fuser drive
I was curious if anyone has pin pointed the cause of the rattling noise from the fuser drive cluster. Before I go ordering all kinds of clutches and gears, i was hoping...

The op panel is like an old TV set when it goes off air. Very colorful static lines fill the display screen.
Replaced the op panel PCB, no change. Replaced the 5V PCB under the op panel board and...

No code, just the display saying "Communication problem encountered. Reset by turning power off/on.
I've unplugged the finisher thinking the connection was bad, unplug the ADF... won't come ready...

This machine has a clicking sound and registration issues..
I trouble shot it to the helical gears on the ends of the reg roller shafts, they ride up and skip a tooth.
New gears didn't help.
I...

Thank you

Weird
I can run any single color or any full color job, no smudge line appears at all.
Run black copies. First one good, all of the others following have a bar, solid smudge line (blur) down the...

Thanks for this
Great info

Thanks. Yes the SD card was replaced...

Machine turns on...No op panel. Put the machine in emergency firmware mode. Op panel comes to life. Put dip sw back to normal. Dead op panel. We have replaced some circuit boards, chased some 24v...

They were running 81/2 x 11 r special paper. The solve was this. I watched the paper ejecting and noticed it was slightly off center of the eject rollers, only about 2-3 mm. I adjusted the paper...

I don't know what models you have...but, Usually I have seen toner lumping or clogging withing the dump tubes. I think on the Mitas, the toner auger shaft gets forced back and actuates a switch on...

This printer is giving us fits. Only tray 3 dog ears.... All new PF rollers, only 80K on box, Swapped out trays, swapped out PF assy's. Cleaned and waxed all left door guides, pickers, etc... Dog...

Come to find out this box is specialized. Only Oki dealers can get parts. My question is this. Have any of you other techs ran into these?. We took on two for a person who went out of business and...

This box wants a service password after entering service modes... What would be the password this "Authentication" screen is looking for? Many thanks. Can't access sims..

Its actually a Okidata branded box I was trying to cross to a Toshiba... It's a Oki CX3535 Crosses to a Tosh 3530 I thought. Regardless. It has the the screen wanting a "Service" password. If I go...

Does anyone have an answer? Has anyone else seen the "Authentication" screen....?? If I get past this screen...none of the service modes function...Enter 690 hit start....nothing. Nothing functions...

Typo. I meant 3530...rough morning..lol

Arrived to find the panel is unresponsive. Boots up home screen, buttons "beep" no response, just sits there... I go into 0-8 mode to try and reformat HDD, another screen shows up asking for...

I'm considering picking up the Microplex line of continuous form laser printers. Does anyone know of a wholesaler of parts for this line? many thanks. -Steve

Hello. I am in need of the part # for a modification on the Toshiba estudio355 front door hinges breaking. I think they have a modification to fix the front door hinge. Not on the door itself, but...