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  1. Replies
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    1,163

    Re: Toner label?

    Konica Minolta have been using Katun as a toner supplier, we have had loads of the toner delivered that have Katun's address on the box. Obviously we did the right thing and sent it back as it was...
  2. Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

    Thanks KYO, I will certainly read it and we will give it a try at 600g full and fingers crossed this will prevent the problems re-occurring
  3. Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

    Hi Kyo, thanks for the info and I must agree removing the full sensor wasn't the best idea ! Looking at the machine running the waste bottle only rotates for 5 seconds then stops, then later it will...
  4. Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

    Hi and thanks for the reply,

    We originally put the issue down to compat toners , but since going back to OEM (18 months now) we still have them fail even with the updated parts fitted. It seems to...
  5. Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

    Hi everyone,

    Has anyone got a definitive fix for the waste toner clogging on the above models. When we get a call for 'machine gunning' noises on these models we know we are going to have to vac...
  6. Replies
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    Re: Increased (M)Toner Consumption C3320i

    Hi Markks, we have checked and cleaned all hv connections as well as imaging unit plus toner chip connectors, shaken the imaging units and toners but they still fail prematurely.

    Our impression of...
  7. Replies
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    2,003

    Re: Increased (M)Toner Consumption C3320i

    We have loaded the firmware since its launch and done the high speed agitation, however the problem seems to come back especially if the machine is sat idle for a while.

    Previously we had similar...
  8. Replies
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    2,003

    Re: Increased (M)Toner Consumption C3320i

    It's been a while since the high speed agitation firmware came out and dare I ask if anyone has noticed any improvements with IU reliability ?

    Just asking as we seem to be going through a few...
  9. Replies
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    1,595

    [Error Code] Re: C224e SSD Replacement

    One of our engineers had this today and replaced the NVRAM, updated the firmware and waited for the code and recovered data and all working ok now.

    When testing for the fault he would make the...
  10. Re: Bizhub C3320i begun transfering toner into WTB

    Hi all,

    We are all suffering this problem in the UK even though KM seem to think the problem is not as big as we think !

    One thing we have noticed the other day whilst working on a C3300i the...
  11. Replies
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    2,973

    Re: New machine delivery time?

    Can anyone beat this ? Order raised beginning January 2022 and we are still waiting for the Konica Minolta machines !!! We get excuse after excuse and no real answers.
    Is this a UK thing or is...
  12. Replies
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    1,701

    [CQ] Re: c3320i IU failing

    Hi Aaron,

    And so it starts !!! We are having the C3320i imaging units failing at an alarming rate and have sent more than our fair share back to Konica Minolta for warranty.

    The imagining units...
  13. Recycling Used Konica Minolta Toner Cartridges

    Good afternoon all,

    I am based in the UK and it would appear that all recycling of used Konica Minolta Toner Cartridges is a chargeable service. Having looked around various manufacturers it would...
  14. [Error Code] Re: machine showing wrong installation of DV unit magenta in c224e

    We replace the colour developer units with black ones.

    We fit the old colour TCR board to the new black developer unit and then use the Developer Reset Tool to reset and start the dev charge...
  15. Replies
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    802

    Re: Km parts and supplies

    Parts are very hit and miss, some can be next day others can be more than a week.

    The machines are the hardest to get hold of and this can be up to 10 weeks !!

    And now they want to put the...
  16. Replies
    2
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    1,196

    Utax 3005ci etc Drums

    Does anyone know of where you can get the drums for these from a 'generic' parts supplier. These machines are now well over 3 years old and the Utax pricing is horrendous !! and we don't want to...
  17. Replies
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    5,238

    [CQ] Re: 8 series drum life

    We have some customers on OEM and some on compatibles.
  18. Replies
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    5,238

    [CQ] Re: 8 series drum life

    We are experiencing toner sticking to the drum surface around 50% of life and we also are getting white lines caused by toner getting stuck on the charge roller.

    Is anyone else getting these...
  19. Replies
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    3,193

    Lexmark XC4150 DF Jams

    Hi all,

    We currently have a couple of XC4150 machines in the field and we are noticing the document feeders jam on letterhead paper frequently.
    The machines will scan plain paper all day long but...
  20. Re: Konica Minolta BH C552 printing with background issue

    You could get a genuine Techie out to sort it for you
  21. Replies
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    Re: c353 image transfer problem

    I am assuming that if you stop the toner image on the belt before transfer to the page it is a complete image ?

    If so the problem lies with the transfer roller and we have had this before, check...
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    Re: Bizhub C258 color and Bw drum unit

    We don't bother changing the chips we use adapters !


    Very easy to convert the black drums to color and the savings are massive.
  23. Re: Bizhub C280 - copy / print jammed ONLY in color mode

    Try doing halftone prints from service mode and see if it jams. I still suspect the full toner coverage as it is jamming at the fuser. Are you sure that everything in the machine is original ?
  24. [Misc] Re: c7000 duplex registration drifts randomly

    Check the duplex registration plate, if it worn it will cause wondering registration issues
  25. Re: Bizhub C280 - copy / print jammed ONLY in color mode

    Had this problem years ago when putting crap toner in a C250 and it would jam in the fuser area. If you are using compatible toner then check the fuser unit and if it looks dry or dirty change to...
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