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Hi, 1 of my clients are looking to purchase a second hand MP2352 from me. Problem is that they use an application called stordoc which requires documents to be scanned into the application via TWAIN...

Looks like problem with your developer unit.

Replace your developer and check your dev unit.

Also check your transfer unit. Make sure its fully serviced and cleaned.

Hello

My client has a Ricoh MP2851. The machine is working fine and has been doing so for many years. In the past 2 or 3 days the client says that they can receive faxes but not send.

I tried...

Problem looks like it is arising from the optical scan unit (SBU). I would recommend removing the SBU (unit with the lens) and cleaning or alternatively replacing with a different unit. Also remember...

Also ! Please note that the toner hopper motor might rotate the bottle but the number of rotations that it can do will be far less then thats which is required. Therefore the machine will receive far...

Hello

Ok heres a few things to check and change which could be at fault:

1) Toner hopper motor. This could be faulty. Over time the motor starts losing its strength to rotate the toner bottle. ...

Yeah I know its not the best idea but if I can get it as close as possible that will be fine

Really? I wasn't sure about trying U021 as I didn't want to cause any other faults. I normally work with Ricoh machines which are different from these.

So you say that this SP Mode will reset the...

Hello

I Have a Kyocera FS1128 and I accidently put the scanner off setting by doing U411.

I'm looking for test chart / adjustment chart in order to set the machine back to normal scanning.
...

Hello

I have a Olivetti d copia 3013 which is the same as a Kyocera FS1128. The machine had come into the workshop for servicing and change on drum and toner. Upon changing the drum and toner I...

Try this , open the platen glass and move scanner to home position. Then switch on. If the scanner moves again to the same position and stops then there's a possibility its a problem with the scanner...

Not sure if you did this already but try this:

1) Replace drum, blade and developer. Reset any charge settings that you may have changed back to normal. Then install the refurbished imaging unit...

Sorry about that guys, I seem to have confused this machine with a med-high volume machine (picture


34972
attached). In those machiness if you have these problems you check the hard-drive,...

Check if it the machine has the postscipt option installed.

You can try to change the driver on the MAC PC/Laptop to "Generic PCL" . That might help

sorry. I seem to have confused it with another ricoh machine

You need to isolate your fault first.

Do a copy and check if the fault is there.

Do an internal print (something like printing the pcl fonts page) and see if the fault is still there.

If the...

Hello

machine should not be stuck in the start up process irrespective of whether there is tone in the machine or not.

It should either be 1 of 2 things that is causing the problem from my past...

If its only occurring when you copying then its an optics problem.

1) Clean optics
2) Take a solvent cleaner like methalated spirits or alcohol or turpentine and clean the rails that the optics...

SO the problem is the copying of double sided originals from the Feeder?

Try doing a double sided original from the platen glass

If it still has the problem then it sounds like your Controller,...

Can you copy a double sided page to single sided copies ?

If yes then the problem could be the controller , RAM or hard drive

If no then the problem could be the ADF, RAM, Controller or hard...

just try this,
switch off at main switch in the door
pull out plug
wait 1 min
put plug in
hold down both # and * keys
switch on
keep holding down # and * keys for about 30 secs
this should...

Hello

Yep, all that the other guys said is totally correct. You would need to check these, start in this order

1) Toner bottle and the plastic valve on the top. Make sure its not stuck in the...

I've en-counted a similar problem to this on a Ricoh 725.

There is a chat on this site about code breaking the codes. I recommend you search for that and use it. It requires you to read the NVRAM...

Seems possible damage to the hard drive or damage to the controller or ram. Try switching the machine off at the power switch in the front door and pulling out the plug. Then put the plug in,...

Bit of a common problem this. I agree with the other techi who said clean the cup out. Normally what I do every 200k copies or so is remove the entire hopper unit , empty everything into a bin and...