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No board replacement. 👍

Hi All

Can I jump in on this one. We had same issue today with a Error - C40A6 and fault was caused by a short on the RFID chip of the black toner cartridge. Worth also checking contact pins to...

Hi byronf

Typo. Should have been C2350 in header. Fan has been replaced and error still showing.

Regards

Hi

We have a C558 throwing a C2350 error.

Machine when asked for a Print or copy delivers to registration then throws error relating to FM11. The fan is registering 24v and 3.3v on lock and...

GC7-W5 I can report on our devices is running great without issue. We are doing weekly sweeps of sites and no reported issues.

Change the blue face plate and black spacer plate at rear of this. In total five screws

***Update***

Issue was with 1TB HDD.

Thanks Huroman

The version of Papercut on one site is 18.3.6 and not listed in your link. Do you have access to firmware version for that level of Papercut release?

Got the same issue. One of our engineers attended site with the device stalled in the middle of a print job. Removed HDD and E7-03 error.

He requested a HDD (1TB SATA) and I returned to fit.
...

Hi mo0651. Do you have any update on the performance of this new firmware? Can you pass me the firmware version or any details on it so I can go through my UK channels to source.

Regards

What version of firmware is it? Are you allowed to say? You can PM me

Dropping Papercut and not coming out of energy save

Thanks Synthohol can you keep me posted

Can you mail me the trouble shooting guide?

Regards

Papercut issue V1 resolves from looking at release notes is C-E301 and the FA14 error. No mention of the 9401 error :-(

Thanks mo0651 I'll look into the firmware release notes and see if this is applicable for rolling out for issue.

Regards

Hi emujo2,

The site is running Papercut Ver: 18.3.6 with W5 firmware.

On another site we have version 18.2.2 running on W5 and we had to roll W5 back to R9 due to issues and moving forward on...

What firmware level is it?

Hi all

We currently have multiple new MFD's on various sites running Papercut displaying C9401 and FA14 errors. All machines running on W5 firmware. We have also rolled devices back to R9 to see...

Hi all

Looking to see if it's possible to disable the colour copy and print option via the Software Switch Setting in service mode in System 2? I do have the service manual and have trolled...

Thanks Iowatech but to be honest I have my techspec account which I've had for years and I've not violated any forum rules. If I could get back all my previous rights I'd be quite happy but if not...

Hi

I've sent a PM to site admin aneurysm regarding not being able to post new threads or reply to any threads and haven't had any reply. I'm not sure if the PM has been read.

Can an admin or...

When rebuilding fuser be careful to route all cables correctly as I've seen instances were the cabling in and around the pressure roller release mechanism aren't put into the correct routing channels...

Ricoh, Sharp, Lexmark and Olivetti trained.

Newly registered to the site.

24 years experience. Last 10 years on Ricoh & Olivetti