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Hi !
Im Ricoh and KM Tech ...
How do we configure Xerox counter to be sent Auto by email without "Xerox Smart something ... ? (SMTP is allready configured).

Hello everyone !
Have been refurbishing some Cxx4e Series and after 500 pages +/- (on client site) ... machines are starting jamming (1101 and 1102).
1º Tech Visit ... New Pick up roller and both 2...

Hi !
WC783 has Postscript allready…

Problem was solved , client had to select Tray5 if not machine reject the job (on Size SRA3)

Nope I just ended changing the machine , easier for us...

Hi !
I have a customer with MasOS 13 with Driver Ver. 5.11.2 to print on Xerox wc7830 Software Ver.75 ...
Client can print from everywhere except ILLUSTRATOR 2021 ... Laptop load the job and then...

How many USBs the machine brings from Factory?
Because I think the machines has 2 on the 1th Tray …

Need to Check LINUX Ver. with customer …
Error on Google wont show nothing @ the time I remember (was 1 month ago)

Hello !
I knew one day will come … (Linux Laptop to Install Xerox Printer).

I need help with it because our IT quit is job and I never installed LINUX driver …
Soo our IT had installed the...

Time for a "Black Pump Unit" new if you never changed one.
C3502 has @ least 8 years , you can try do vaccum the tube but for 50$ I prefer to put new one and earn time and no more headaches.

Hello everyone !
Have one WC7120 with Drum Units all 80%90% life remaing (real consumables counters) , printing is fine but when copy the machine mix very bad the colors. (Ex: car´s magazine wih...

Hello !
I have one WC7220 , my client put brand new OEM Black Toner 100% , after couple prints the machine says “Toner Ended” please change , after my client take out the toner , agitates , put...

After FW update and everything still wont show up the "AirPrint" funcion ...

Current FW Version





Module Name
Version

The client only has 1 network , the “AirPrint” wont apear on “Network Configuration” …
I installed hundreds of machines but this one is killing me …

The machine has Postscript on it because client has 1x MacOS Laptop.

Hi everyone !
I rented one MPC2011 to one customer allready my client who owns one MPC4502 with AirPrint without PS Option.
He claim that need the AirPrint option available, I checked on the...

That’s what he must do but this tech is almost in his retire , anyway thank you mate.

Hello everyone!
One of our technicians made sh** …
We have one SR970 (didnt had the stapler soo we put one of SR4010) same generation machine and the FS was working.
Now I dont know what we did...

Hi !
Since yesterday we are have having tons of calls about RICOH´s quiting scanning because "Less Secure App Access" ended (no option anymore).
What can we do since we cannot use our domain on...

Hello !
I do have one WC7830 Software v71. (allready upgrated to v75) with password changed , cannot login by default, allready did "Altboot" with "Forced-Upgrade" and "No Backup Data" directly on...

Hello !
I do have a MPC3504ex wish sometimes jams only in duplex "J067" , allready cleaned the rollers , checked duplex entrance for broken parts , I do 30/40 duplex copies , no jams , turn around...

Hi everyone!
About Xerox WC7830/35/45/55 ...
Im Having some color issues printing with MacOS PS Driver ...
Client have Windows (PCL6) and the colors are brilliant but in MacOS they are weird ,...

Last Xerox version seems to be 075.010.011.11100 …

Hi !
we have being getting a lot of calls about wc78xx series only scan sometimes/some dont even scan trough smtp.office365.com , everything is well configured (Gateway ; DNS …).
I have listened...

Hi everyone !
I have one WC7855 with only 50k (real counter) which is making noise when printing , I found where the noise cames and that noise stops when we print with "127K64410 IBT Drive Motor"...

Hello !
yes , Im sure ...