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Type: Posts; User: thinkink

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    Brand and Model Field Reviews wanted

    Hello, we currently place mostly off lease machines with our own in-house financed "rental" program using Kyocera 3252/3253 machines. They have been serving us well, however being at the mercy of the...
  2. Kyocera CS-508ci Vertical Black Lines(moving) When Scanned via ADF

    Have a 508ci leaving black lines when scanning through the ADF. Slit glass is cleaned. Doesn't do it when copied via platen glass. As you can see the lines "move". Any ideas?
    Thanks
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    Canon DX5500 driver ???

    Does anyone out there have any experience with a Canon DX5500 label printer? I helped a customer set one up about a year ago, and it was a bit of a task to get it to print good quality. We are using...
  4. Re: Canon Imageclass printer cycling power on and off continuously

    Thanks for pointing this out. I thought I had posted it in the Canon forum. My mistake. I reposted it.
  5. Canon Imageclass printer cycling power on and off continuously

    We have had a number of Canon Imageclass MF743cdw and MF445dw that have started cycling power on and off continuously. Canon will obviously replace it under warranty but we had a time or 2 that the...
  6. Canon Imageclass printer cycling power on and off continuously

    We have had a number of Canon Imageclass MF743cdw and MF445dw that have started cycling power on and off continuously. Canon will obviously replace it under warranty but we had a time or 2 that the...
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    Re: F1D6 Error when scanning duplex on 508ci

    Thank you we found the board wasnt seated correctly.
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    F1D6 Error when scanning duplex on 508ci

    Has anyone seen this? Just getting it when scanning 2 sided. Not happening on 1 sided. Kyocera CS-508ci
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    Re: Epson 100016 scanner error on C5790

    Thanks, I will reach out to Epson and see what they have to say. I replaced a few under warranty but not out of warranty yet. Always whole unit replacements.
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    Epson 100016 scanner error on C5790

    Hello we have been seeing quite a few 100016 scanner errors on the Epson C5790. Has anyone found a solution? We have over a 1,000 of these out and up to this point most had been under warranty but we...
  11. Re: Forward Faxes in memory to email or other machine

    THANK YOU so much! we were able to get our old jobs out by miving the fax board to another machine. You have an amazing amount of knowledge!
  12. Forward Faxes in memory to email or other machine

    We have a customer that does a lot of faxes on a Kyocera M3550. The registration switch broke inside and is throwing a paper jam. They customer didn't realize this till there are about 100 faxes in...
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    Re: Grays different on 3252ci vs 5052ci ??

    Thanks a lot for the input!
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    Re: Grays different on 3252ci vs 5052ci ??

    We have tried both. We are planning on going onsite in the morning and doing a test with 'print grays with black toner'

    thank you for your input!
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    Re: Grays different on 3252ci vs 5052ci ??

    Thank you, we did not. It would be worth trying. Copies are producing similar recults and the customer is using all Mac Computers.
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    Grays different on 3252ci vs 5052ci ??

    We have a customer that is struggling with gray colors on a 3252ci. We have tested the same file on a 5052ci we have in our office and the grays look entirely different. This customer prints a lot of...
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    Send Error 3101 on Kycocera 2553ci

    I am onsite struggling with a send error 3101 on Kyocera 2553ci. Anyone see this before? Some outgoing emails will go through and others will throw this error. Connecting to local server on port 25...
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    Re: E Automate Best solution?

    Thanks so much for reaching out we actually have no moved on anything yet. We made some changes on our existing system but are till looking to upgrade, I will check it out.
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    Re: smtp with Office 365

    thank you!
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    Re: smtp with Office 365

    I should have made myself clear here. This is for outgoing email settings using smtp.office356.com as smtp server.
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    smtp with Office 365

    We have a customer with 1- CS-308ci and 2-CS-406ci. Outgoing email is set up using an office 365 account. The 308ci is working fine but the 406ci are only intermittently. I feel it is an office365...
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    Re: P3155dn and P3055dn slow first page out

    We actually did manage to figure out that we had a bad ethernet cable :( This improved things dramatically
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    P3155dn and P3055dn slow first page out

    Hello fellow techs. We have a customer that is using a number of Kyocera P3055 and P3155 printers. They are counter printers for customers receipts at a tire store. First page out right now is at...
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    Re: E Automate Best solution?

    Thanks Man
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    E Automate Best solution?

    As a small company we have been using our own mixture of spreadsheets and databases to bill our contracted devices and page counts. We are looking to move to a better platform of some kind to speed...
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