You can calibrate the waste toner holder in Sim mode empty and no bottle. That helps me alot.
Type: Posts; User: craigster
You can calibrate the waste toner holder in Sim mode empty and no bottle. That helps me alot.
We stopped ordering those and use the DK-6306 instead which works in the 00 and 01 series. Biggest reason we can get rid of the 00 series is because of the TLS and SMB encryption not working anymore.
you need to check to see if any voltage is coming out of the power supply connector to the main controller but I had one recently and turned out to be main controller.
Yep that happened to me also! I emailed the training dept and Claude said he did some tweaking on it. I unregistered the course and retook it and it finally worked.
I quit using 917 and just use KM Netviewer much more reliable and no setup tool required
Very cool thank you. Totally missed that
Looking to order a DADF for this machine but cant find a part number for it and prolibro does not have it. Anyone know item nuber to order it?
Do a data sanitation under system menu that will reset to factory.
Had a brand new one do same thing and we replaced the sensor which fixed it.
We are dealing with this problem also with Boise paper tried the spring tension but with little help. Those other kyo sep rollers help alot but so darn expensive from kyocera so if there is another...
Have you tried memory clear u21 yet? Had a couple series that had these issues. If that doesnt work I would try main board.
Customer is using onsite 4.1.3 but I just found out that FM audit is requiring that a new server is required and they are increasing cost per unit plus account management. So we are pushing...
Anyone notice using FM Audit on the 04 series it combines color and black meter together? Latest version and this account will not use KFS.
Getting multiple calls with 0365 hosted with verified passwords today? All network security is correct. Using my personnel account with 0365 works fine.
Anyone else noticing this at all?
Kyocera has a bulletin for this issue but dont think it helps on older models52809 general bulletin 18
odd issue, I would back everything up on thumb drive and try au21 memory clear. then do a firmware update
This model does not support TLS 1.2 We have upgrade to new models for customers because of this.
awesome!! thanks everyone
There IT person is the one who does not like it. They are use to different brands of machines and looks like ricoh is the only one that does not use time/date stamp when scanning to smb...
I have a customer that wants to get a time and date stamp when scanning to SMB folder. Cant seem to find a option under scanning or address book management. I usually deal with Kyocera which has that...
Try u21 but backup with u917 with usb first
I usually would replace drum and developer especially with those streaks.
We use Splashtop very reliable
Does it spit out a error report sheet?
This Thread totally cracked me up!! Needed a good laugh after all these scan to email calls came in!!