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Because when a customer resign from the service from other company, and I asked me to help guess what.... Konica Minolta company refused to give me the code, because I didn't resell this machine........

There has been changes in storage data architecture since 8 series and 7 series. Reset tool clears only mfpb data, but the CE password and admin password are now stored on eMMc. Best you can do is...

someone shared the boot firmware i opted for. That helped, and i repaired the machine and is now fully functional with safeQ at the customers office.
Not everyone is cheating his customers. You...

It's a shame that you don't believe, but the machine is in my customer office. And I have to unlock this machine because we need to connect this machine to customer's safe-q software. Without admin...

Refreshing this topic because...:

I have bizhub c308, and i updated firmware to version GC2-W4, and after that update i cannot login even as administrator or to Service Mode. Any of passwords are...

Port number 2525? i think there is a mistake. Shouldn't it be port number 25?

also in maintenance tab or in admin->network->advanced-> set network error code to ON. if there is an error it should...

Hi,

I need service manual for this machine too. I don't want to post a new thread, so i posted here.
Anyone can help?

p.s. I can share KM service manuals in return.

I tried, with no result. Still "imaging units not installed" and "tonner cassettes not installed" for all CMYK units.

but i have no unix files, as the hdd was replaced with a good one from other...

The problem with the scanner error code is fixed - the main power supply board was replaced.
But there is another problem, that was existing before replacing power board and main board. All toner...

Hi,
I have occured a trouble code S3-3121, and the service manual says, to check connections on the scanner board, and finally replace the scan joint board. So i've done these things and it won't...

If You wanted to save money, and put drum k with color chip, thats the result, because KM is smart, and they changed a little drums K, to avoid putting them into colors place. Just try to swap with...

Founded on Copytechnet.com:



this will help You with licence management error.
Other things Like staples - check if there are any in the finisher, lct - go to service mode -> system 1 ->...

To customize Boot Screen is easy with Boot Screen Converter, but is there a way to customize background (theme) for KM c224e series? in Service Mode -> system 2 -> page 2 -> customize screen ->...

Refreshing of topic.

In the 368 series (newer series) there is a possibility of changing the theme to custom, simply by logging as administrator -> system settings -> page3 -> main menu display...

firmware upgrade was done, changed mfpb, prcb, factory reset, nothing helped.

i have to refresh this topic.
have the same problem. c35 works fine if you print from pc or make a copy, but when you try to print any of statistic page, conriguration page, even gradaion from...

did you checked the cable plugged into monitor? try to re-plug it. i know it sound silly, but usually when users rotate monitor or grab it from the right side, the cable get loose and may not stick...

Try to check in the service mode>system2>3rd page Cleaning Unit. If its ON but not installed, turn it OFF. I know it sound ridicolous, but i had an issue, after firmware upgrade, the cleaning unit...

i was looking on infohub in archive and knova, and didnt find any reset tool for bizhub c227 and 227. I know that there was a reset tool earlier, but they deleted it. can anyone share your version of...

As your reply in private message - this is Engine Dip SW number 3 in enhanced security in service mode.

but when setting soft switch 25 from hex 60 to hex 20 you are downgrading function version! so i don't understand why newer firmware should restrict some functions? always newer firmware has higher...

Did you all tried to regulate the inner doors with transfer roller unit, and the main doors? i just resolved this issue tih regulating the doors. it has some marks like this |||| right where the...

what Dip SW is it? and what hex should be to test it?

did you reported this bug to KM helpdesk?

these lines means that when you first initialize your machine out of the box, and miss one or few steps of initialization, like stabilization and gadation. When you clear NVRAM, then you have to do...