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Type: Posts; User: chester

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  1. Ricoh MPC 3004SP Touch panel requires calibrating

    I have a client who is having issues with the touch screen on a MPC3004 sp.
    Is there a way to calibrate the screen please?
    If so, I would be grateful if you could let me know, I have looked in the...
  2. Re: Paper Cut Web print very slow rendering prints due to protected print passwords

    Thanks for the feedback, the University has a full support package with my company, it is they that manage the print server and maintain the software on it.
    The solution team are like most service...
  3. Paper Cut Web print very slow rendering prints due to protected print passwords

    My client has a fleet of Kyocera mfds which use Paper cut for logging in and monitoring usage.
    As it is a University, students use their own laptops to print documents by logging into the Paper cut...
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    Re: Printing v microsoft security updates

    Has anyone updated the Microsoft security updates with December patch released this week?
    KB5006670 was causing network printing not to work.
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    Re: Printing v microsoft security updates

    Many thanks for the update.
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    Printing v microsoft security updates

    Hello, sorry to bring this subject up again(same subject on another thread), but when I try to uninstall KB5007186 it populates a previous update (KB5006670) and on uninstalling this brings up an...
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    Re: Microsoft security updates

    Hi Rthonpm, thank you for your help on this one.

    You mentioned,Are the printers configured to use a standard TCP/IP port or an IPP/IPPS port on the server?

    I am not sure, as my remote network...
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    Microsoft security updates

    Microsoft security updates
    i AM FINDING THAT MY CLIENT IS BEING AFFECTED BY THE LATEST MICROSOFT SECURITY UPDATES ON WINDOWS 10.
    WHEN KB5006670 IS AUTOMATICALLY UPDATED IT TAKES PRINTING OUT,...
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    Microsoft security updates

    i AM FINDING THAT MY CLIENT IS BEING AFFECTED BY THE LATEST MICROSOFT SECURITY UPDATES ON WINDOWS 10.
    WHEN KB5006670 IS AUTOMATICALLY UPDATED IT TAKES PRINTING OUT, TROUBLE IS IN WINDOWS 10 YOU CAN...
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    Re: M 2040dn making strange noise

    Hello KYO OEM and lees

    On behalf of my colleague, thank you for your quick responses and I will pass the information on.

    Once again, thank you.
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    M 2040dn making strange noise

    Have got a colleague who is getting an intermittent noise from one of these M2040 desktop printers.
    He advises me that it appears to come from the rear of the device and once the fuser is changed...
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    Ricoh mpc 5504 with asking 4 black toner

    Hello, I would be grateful for any help/advice please.

    Went to a 5504 a week ago and the client had reported that the device was outputting poor colour prints.
    On closer inspection the pcu and...
  13. Thread: HYPAS ISSUE

    by chester
    Replies
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    2,305

    Re: HYPAS ISSUE

    Many thanks Mr Magic, the issue I am getting is in Canterbury. I see that you are from Kent which I presume is the Uk and not US.

    I will check out the settings and update this posting when I get a...
  14. Thread: HYPAS ISSUE

    by chester
    Replies
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    2,305

    HYPAS ISSUE

    I have a dealer client who has installed a new Kyocera Taskalfa 352ci and their IT technician has tried to remote into the device via the web browser and the device Ip and finds that when he goes to...
  15. Kyocera Taskalfa 8353 operation panel locking up

    Has any body seen the operation panel lock up from installation please?

    I believe there is going to be a new firmware fix but as yet there has been nothing posted on the Km eu site.

    I have...
  16. Kyocera Taskalfa 8052 prints very slowly after being released from the Paper cut app.

    Hello

    My colleague has two Taskalfa 8052 and one Taskalfa 6052 all on Paper cut.

    When a pdf or word document is released from the 6052 it prints out fine.

    But with both 8052 once released...
  17. Taskalfa 6052 ci with noise in right side duplex area

    I have a taskalfa 6052ci with a constant noise when selecting duplex mode, in single mode it is fine.
    The noise happens in the right hand door, I have ruled out the exit unit which I have checked...
  18. Thread: KFS Problems

    by chester
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    Re: KFS Problems

    This goes to Santander who has been helping me, I have installed 2019.07.29 new firmware via Kfs and so far no issues with F60a, many thanks for your help.
  19. Thread: KFS Problems

    by chester
    Replies
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    5,458

    Re: KFS Problems

    Thanks for the heads up, regards Chester
  20. Thread: KFS Problems

    by chester
    Replies
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    5,458

    Re: KFS Problems

    Hello Sandander

    My manager has been talking to the main guy who looks after the Kfs system in the Uk at our Kyocera head office in Reading and has indicated that a new firmware will be coming out...
  21. Thread: KFS Problems

    by chester
    Replies
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    5,458

    Re: KFS Problems

    Hi Santander

    Many thanks for going out of your way on this one, I will try the U346 and let you know at a later date how I get on.
    I have been told by my manager that a new firmware will be...
  22. Thread: KFS Problems

    by chester
    Replies
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    5,458

    Re: KFS Problems

    Hi Sandander, thanks for your advice.
    I can confirm that under energy saving settings and sleep rules, all network,fax, application,card reader etc are all set to off.

    At this moment I am not...
  23. Thread: KFS Problems

    by chester
    Replies
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    5,458

    Re: KFS Problems

    Thanks for the reply, I also suspect it is to do with the server.
  24. Thread: KFS Problems

    by chester
    Replies
    14
    Views
    5,458

    KFS Problems

    Hello

    I am based in the Uk and I am getting my fleet of 200 taskalfa 6052 and 3551 devices bringing up F60A followed some times with a c7620 id sensor calibration error.
    My firmware is on...
  25. Thread: F60A codes

    by chester
    Replies
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    10,934

    Re: F60A codes

    Hi Taskalfaman, thanks for your response.

    May I ask what you mean by " eval version" please?

    Does this refer to the version of the kfs, or a device firmware.

    Many thanks Chester
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