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I have a HP laserjet 52645dn which is bringing up a miss match paper size error of 41.03.E2.
It is on a hospital site where it has done 800k and was working okay, then a doctor decided to pull out a...

I have a client who is having issues with the touch screen on a MPC3004 sp.
Is there a way to calibrate the screen please?
If so, I would be grateful if you could let me know, I have looked in the...

Thanks for the feedback, the University has a full support package with my company, it is they that manage the print server and maintain the software on it.
The solution team are like most service...

My client has a fleet of Kyocera mfds which use Paper cut for logging in and monitoring usage.
As it is a University, students use their own laptops to print documents by logging into the Paper cut...

Has anyone updated the Microsoft security updates with December patch released this week?
KB5006670 was causing network printing not to work.

Many thanks for the update.

Hello, sorry to bring this subject up again(same subject on another thread), but when I try to uninstall KB5007186 it populates a previous update (KB5006670) and on uninstalling this brings up an...

Hi Rthonpm, thank you for your help on this one.

You mentioned,Are the printers configured to use a standard TCP/IP port or an IPP/IPPS port on the server?

I am not sure, as my remote network...

Microsoft security updates
i AM FINDING THAT MY CLIENT IS BEING AFFECTED BY THE LATEST MICROSOFT SECURITY UPDATES ON WINDOWS 10.
WHEN KB5006670 IS AUTOMATICALLY UPDATED IT TAKES PRINTING OUT,...

i AM FINDING THAT MY CLIENT IS BEING AFFECTED BY THE LATEST MICROSOFT SECURITY UPDATES ON WINDOWS 10.
WHEN KB5006670 IS AUTOMATICALLY UPDATED IT TAKES PRINTING OUT, TROUBLE IS IN WINDOWS 10 YOU CAN...

Hello KYO OEM and lees

On behalf of my colleague, thank you for your quick responses and I will pass the information on.

Once again, thank you.

Have got a colleague who is getting an intermittent noise from one of these M2040 desktop printers.
He advises me that it appears to come from the rear of the device and once the fuser is changed...

Hello, I would be grateful for any help/advice please.

Went to a 5504 a week ago and the client had reported that the device was outputting poor colour prints.
On closer inspection the pcu and...

Many thanks Mr Magic, the issue I am getting is in Canterbury. I see that you are from Kent which I presume is the Uk and not US.

I will check out the settings and update this posting when I get a...

I have a dealer client who has installed a new Kyocera Taskalfa 352ci and their IT technician has tried to remote into the device via the web browser and the device Ip and finds that when he goes to...

Has any body seen the operation panel lock up from installation please?

I believe there is going to be a new firmware fix but as yet there has been nothing posted on the Km eu site.

I have...

Hello

My colleague has two Taskalfa 8052 and one Taskalfa 6052 all on Paper cut.

When a pdf or word document is released from the 6052 it prints out fine.

But with both 8052 once released...

I have a taskalfa 6052ci with a constant noise when selecting duplex mode, in single mode it is fine.
The noise happens in the right hand door, I have ruled out the exit unit which I have checked...

This goes to Santander who has been helping me, I have installed 2019.07.29 new firmware via Kfs and so far no issues with F60a, many thanks for your help.

Thanks for the heads up, regards Chester

Hello Sandander

My manager has been talking to the main guy who looks after the Kfs system in the Uk at our Kyocera head office in Reading and has indicated that a new firmware will be coming out...

Hi Santander

Many thanks for going out of your way on this one, I will try the U346 and let you know at a later date how I get on.
I have been told by my manager that a new firmware will be...

Hi Sandander, thanks for your advice.
I can confirm that under energy saving settings and sleep rules, all network,fax, application,card reader etc are all set to off.

At this moment I am not...

Thanks for the reply, I also suspect it is to do with the server.

Hello

I am based in the Uk and I am getting my fleet of 200 taskalfa 6052 and 3551 devices bringing up F60A followed some times with a c7620 id sensor calibration error.
My firmware is on...