STOP!!! How old are any of the PM parts? Drums, IU's, transferbelt used or new?. I would not mess with electronic adjustment until these are Known.:cool:
Type: Posts; User: mo0651
STOP!!! How old are any of the PM parts? Drums, IU's, transferbelt used or new?. I would not mess with electronic adjustment until these are Known.:cool:
"Logme in" is a great tool for these types of calls! Saves time and we still charge for calls. Remote in to customer computer. delete/add drivers. test. and view web
interface on T1100.:cool:
If it stays on the screen, maybe someone will ask about it. Then they can sell more of their over priced slow apps.:cool:
I hate because every time you want a simple copy, the silly machine is...
Are you positive you have correct Drum??:cool:
What a waste of time!!! no one in right mind mind would connect a C258 to one user via usb. Unless in a house by themselves. Usb only good for like 16 feet away. You can see the
OP Panel from there...
TOOO HARD TO GO TO c258 AND TOUCH "MENU" "COUNTER" and read???:confused:
How many scans thru the ADF??? May be higher count. What type of originals?? :confused:
Nope not the NVRAM. This is on Printer Control Board. Little 6 pin eeprom that you change over if you have to replace that board.:cool:
Dealing with 1 now. It is the EEprom on the PRCB board on ours. trying to get a part # to replace it. You are not supposed to use a used part.:cool:
Has scan to e-mail been enabled??:cool:
They are BIZZZhubs. LOL sounds like a power supply cooling fan may have popped loose.:cool:
We had a new BH458e doing the same thing. Set to 200dpi and CPDF. and it works. 20 black and white pages should not be too much for O365!!:mad:
Is it when they go to copy or fax??? Works fine when printing?? Scanner related. Clean under the slit glass and the white strip under there. We have had one or two where the lamp was
to dim.:cool:
How many waste toners have they replaced??? Have you seen the empties??? Is this a toner included contract? Or is your customer selling them on EBAY???:cool:
You have to get the door open all the way and look in little square hole. Take a pen and see if that lever inside works. Oh yeah you have to bend down and look in!:cool:
On the door that swings open, there is a push arm that goes thru the frame of copier on rear side just below the fuser. This arm pushes on a spring loaded lever behind frame.
We have had a couple of...
Are you sure that "SORT" is not on???
We did have one machine that the door ground contacts were causing this intermittent issue.
Have you ran self diagnostic mode?? It may give you a better clue.:cool:
Just checking to see if you attempted just the MFP board by itself, by unselecting all the other FW options.:cool:
Agree with YPP :cool:
That is the CYAN dev unit needing to be replaced.:cool:
Go to copy screen. Touch auto paper. What size paper is showing in trays? Snap and attach a pic.:cool:
You mentioned printing... are the drivers correct? Aquired "TRAY 2"?
A lot of times, for me, the date and time set up was not quite right, and the machine just can't be seen by the computers and/or network. Even as little as 5 minutes
have affected windows 10...
You can change the Black drum all day, and problem won't change. The Developer unit is separate.:cool: