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Sorry I couldn't read 100+ pages so I don't know if anyone has posted it or not. But has anyone here gotten laid off due to the virus? I'm out of Little Rock, AR, USA. Our service calls have been...

Got word back from Konica Tech Support. They said that what it is doing is how it's designed to do. I'll have to live with that ......and so will the customer I guess. I think it's a bad design...

Ok, I managed to get my hands on a C308 with an FS-533 finisher on it. I tried to copy a 57 page set and, after 50 pages, it stopped scanning and offered me the "Cancel staple" screen. I selected...

You're only choice is "Cancel Staple" or to cancel the job. The problem is that either way you do it then it just proceeds to spit out 50 pages and then staple them. That's not so good when the...

It isn't a print job. It's a copy job. And they want it to staple. They aren't counting how many originals they have when they put them in the ADF. If it happens to be more than 50 (and they want...

I have a 458E with a FS-533 finisher. The staple limit on that model is 50 sheets. When my customer puts a stack of originals in that have more than 50 sheets the machine will display a screen...

Coming up on 20 years. Field Supervisor now. Don't think I'd still be doing it if I had to be out in the field every single day, all day. Now it's just when we are really busy or there is some...

So what are the steps after battery replacement. Does it boot normally? Do you have to go through the machine installation manual afterwards. Got one doing this and we are looking at replacing...

I think this machine is actually just a rebranded Lexmark. Some of those guys might have a better idea.

But he did say copying right? Is this only happening with print jobs or also with copy jobs? Like 1 double-sided sheet original and copying it 50 times.

We just took over a dealer who has some machines out there we've never worked on (normally Canon, Konica, and Lexmark). And we had to take a call on this Lanier model LD655c and we need a feed belt...

We just had this and could find no mechanical reason for it. Firmware didn't help either. We replaced the board on the SD unit and it started working immediately.

Yes! This ^. And they are both older machines. I worked on both and liked the Kyocera better. I generally liked their black and white machines from several years back better than Konica-Minolta...

If you have access to the Konica site there is a Troubleshooting guide accessible on the SSD page that was released in July. It has several suggestions for dealing with a J-2101. Many have been...

Ok, I am going to give this a try. We have changed transfer voltage for the tray already and adjusted the solenoid position at the same time about 6 weeks ago. It runs well and then occasionally...