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Are the position guides adjustable? They look fine.

When I have the side door open and am looking at the roller case, the inner portion appears to be spring loaded, and there is a slot guide at...

Thank you for the follow up.

"Transfer Roller Case" ... I'll remember that! Yes, we had one that had broke and was replace by a Ricoh tech.

The replacement "sticks" when I open the door...

I may have fixed my problem. I removed that clear plastic strip because it wasn't stuck back on smoothly. I could feel some ripples in it.

Since removing it, the printer stopped having these...

Thank you for the suggestions. To your questions:

1) Yes, this was a fuser kit with the roller.
2) New paper from a fresh ream, but the paper gets used fairly quickly.
3) No obstructions that I...

Hi All,

I have a new issue with our Ricoh c820dn. When I am duplex printing tabloid sheets (11 x 17) I am RANDOMLY getting a crease in the paper.

I think it would be the back half of the sheet....

I agree. That is why I only use Ricoh toner in the C820dn.

We have a fleet of HP P4515's, but they ALWAYS buy the aftermarket junk for those and they are constantly having issues with poor print...

Hi Everyone!

First, Good News... I was able to clean the sensor (at least well enough to get the printer functional again!) using a damp soft napkin. Yes, I know not the best thing to use, but I...

Thank you for the information. I would have never known where to look, but I must still be missing something ...

So:

I removed the Fuser, took out the Transfer belt and K PCU.

The area...

Hello All!

Hope you can help. My Ricoh c820dn has just started to throw the SC400 error. I did some google-fu, but could not find anything specific to the c820dn.

I understand this has to do...

Thank you for the info!

Bummed about the finisher. I really need one that will staple booklets!

@Slimbob: I "manually" empty the waste toner bottle on our C820dn... can that be done with the...

One more question: What type of power plug / requirements does the machine have? Thanks!

Hi All!

We've been using our C820dn for several years now (and you guys have help me keep her running!).

But I have a chance to get a MP C6502 for about a grand. They claim it is fully...

Quick follow-up question!

I know you can reset the Maintenance counter and should when installing new fuser, etc.

But can the Engine Cycles counter be changed/modified/tampered with in any way?...

Thank you so much, that is really good to know!

Okay. But I don't even know what the DC Controller is! :P

What is it and what happens if you do?

Hi Guys,

We have a P4515 that is getting LONG in the tooth and should be replaced after a good 10+ years of use. So I've picked up a used replacement off ebay that is supposed to have only 38K...

Okay, I replaced the three pickup/feed rollers but still have a problem, but I have a clue NOW to what may be happening.

There is a white plastic shield that is clipped over the two rollers inside...

Just want to say thank you for all the responses.
I'll replace the rollers and see how it goes.

It's jamming every 3rd or 4th pages now ... ugh!
So no putting things off!

Hi Everyone!

I have a Ricoh c820dn that has started to give me paper feed errors from tray one.

Most of the time, the paper was pickuped up from the tray, and started to feed through
the...

Thank you! Exactly what I needed. I was able to order a part with this info!

Hello All! First time posting!

I have a Ricoh SP c820dn that I want to install a hard drive in. I understand that the hard drive is a regular SATA hard disk and so is the data cable.

However, I...