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Thanks all on this one, the key here is in the NVRAM upload file as it clearly does contain the serial number
I recall reading in the service manual that this wasn't the case (I suspect encrypted...

Hi, I don't have the original NVRAM upload to put back onto the machine as its corrupted. I can only get the copier into a ready SC free state by setting SP5811's to the serial number of the box I...

Ok, changing engineer level SP5811 -1&2 brings up SC995-00.
how are you accessing "Factory SP"?

This one has gone off on a tangent to the MP5500 issue which was resolved by the same outside of the box action.
On the MP6002 the upload of another box NVRAM has rectified a problem with print...

Well, in short this didn't work when I had two similar bought in MP5500's which seemed to be locked out and as said my original method worked to acces them.

Hi All, In my wisdom I tried something which I'd previously done on MP5500's to get around "you don't have privileges" in user tools admin authorisation.
So I've used an NVRAM from another MP6002,...