This was a direct connect with a cable. We could ping it no problem. Tried Firefox as well and got the same result. Almost like the WIM was blocked. I will see if the NCS and web clear does anything....
Type: Posts; User: Mdkoh
This was a direct connect with a cable. We could ping it no problem. Tried Firefox as well and got the same result. Almost like the WIM was blocked. I will see if the NCS and web clear does anything....
Was at a customers who wanted some things changed. Most of the settings required WIM access. When I webbed in I was not able to access the WIM. My laptop said 404 service not found, or something like...
Yes the fix was replacing the harness I don't remember the part # but apparently there was a bad connection somewhere and it let the machine wig out with that error.
It was obviously a readers Digest version of how he felt. I'm having to work on these more and more.....lets say my therapy time has increased.
I cant agree with you more. I just started working on these about 2 years ago. Its apparent that the engineering team that designed it has never been a field service technician. I 'm thinking that it...
You forgot to mention noise, those reverse roller scrapers were notorious for that. Thats even after the noise elimination mod.
I do have the manual and have been using them since late 1979. Then manual for the finisher itself uses different terminology when describing components. visual observation is the motor is hesitating...
Thought I would pass this along but please remember this has not been resolved as of yet. MP C3504 with a SR3130 internal finisher installed with less than 400 copies on it. When running copies the...
Wish I could tel you, was trained on it over 6 years ago and never got to work on one. Had a lot of support info for it but when I got laid off and they took my laptop it all went bye bye. I will...
Call Xerox, you need specialized software only the techs have. Even if you have the discs there is no way to interface with the machine without the software.
I had this exact problem today. It may not be the sensor but it could definitely be the motor does not have enough power to turn the rollers. I took my motor off the load and it worked fine. Put it...
I did find a resolution to my problem. In the users guide, in section 5, it walks through replacing the consumables and resetting the counters which are contained in the print driver. The message is...
Have the above product and a message has appeared saying to replace the sep pad. Sep pad has been replaced but the message does not go away. Anyone know the procedure for resetting this message? Have...
Dispaly is saying to replace the seperation pad but I cannot find a way of clearing the message after replacing the pad. Anyone know the sequence to clear this message? Thanks for your help in...
unfortunately unless you have supporting software for this product the E-docs wont do you any good.
Got a question about the Cross Reference Tool. Seems like over the last year or so the data pack has not changed. Are they updating this tool anymore or did they just drop it. The update web site is...
Hold "0" for 10 seconds, then press start
CAn anyone comment on the transition from your past products to Xerox products? How have they been working and how have your customers responded to the new selections?
In Aug of 2003 Ikon layed me off. My motto, at the time, was "I will be the last person you talk to" and I always followed up to make sure their needs were met. It sounds like IKON has gone the way...
Have not had to much experience with this printer but I have had numerous color drum units fail before their 13,000 copy life span. Usually what I see is color dropping out in stripes such as gunk...
Hey have you guys tried the supply tool that Savin proivides to look up supplies? Here is the link Model Cross Reference (Downloads) they update the data base pretty regularly so check it often for...
I have yet to make it back o this customer but, it sounds like there might be a good chance that the controller or the hard drive may be suspect. Will be replacing the HD this week or next. Will...
No Rip installed on this machine. Its networked but straight into the grid. NAVI had a few suggestions but at this point not sure what direction this is going to go. Wish me luck today
8070 op panel freezes
I went to this today and could not duplicate it. I did a low level format 1 & 9 at power up and an HDD check through service mode. Watched it for nearly an hour with not even a hint of locking up....
Wanted to follow up to the above issue. Replaced the main controller and the Hard Drive. ERR code list showed that at least 4 E602 codes had registered during my return. Believe the HD played a major...