Search:

Type: Posts; User: Joel_M

Search: Search took 0.01 seconds.

  1. Re: PWS laptop license stopped working after using it for a year - help with error?

    When I do and select manual mode, it wants an authorization string. I don't know where to get that - it was on the laptop when I bought it. I don't understand what happened - i didn't make any...
  2. PWS laptop license stopped working after using it for a year - help with error?

    I have a Compaq Armada PWS that I've been using for a year. Last night I was connected to a DC12 and did a fuser nip test and disconnected. Now I'm getting an error when I boot up after I log in...
  3. Re: DC12 oil metering blade orientation - up or down. Does this look right?

    I found the answer to this - the orientation in the picture is wrong. The metering blade should be installed with the holder in the oil tray and the blade on the bottom surface of the pickup roll,...
  4. DC12 oil metering blade orientation - up or down. Does this look right?

    I'm working out an oiling problem with a dc12; the pump was not working which I was able to resolve by opening it and cleaning the valves. I'm now getting oil from the tube and onto the wick, but...
  5. Replies
    9
    Views
    1,228

    Re: dc12 single faint thin line on prints (pics)

    That could explain why it continued to get worse.

    I replaced the drum cartridge yesterday afternoon and the problem is resolved. Thanks for all the information.
  6. Replies
    9
    Views
    1,228

    Re: dc12 single faint thin line on prints (pics)

    No I didn't - what is setting powder? I did notice that with the new blade it had a slight squeak to it and I didn't know if that was normal.
  7. Replies
    9
    Views
    1,228

    Re: dc12 single faint thin line on prints (pics)

    I did actually change the cleaning blade on the drum as this part was available (the blade) when the drum was out of stock. Oddly, after this the problem moved to the other side of the print and got...
  8. Replies
    9
    Views
    1,228

    Re: dc12 single faint thin line on prints (pics)

    Thanks for the reply. The IBT cleaning blade was recently serviced. I'm seeing the lines on the copy drum so I believe they are originating there. I just don't know if the lines mean the drum is...
  9. Replies
    9
    Views
    1,228

    dc12 single faint thin line on prints (pics)

    The DC12 I support has started printing a very thin faint line across the entire sheet in the direction of printing. I did interruption tests and have found the line on the print prior to the fuser,...
  10. Should plastic gears be lubricated in a copier?

    I'm wondering if the plastic gears in the DC12 I'm servicing should be lubricated with oil or light grease - they look like they could use it, but I know that there could be issues with dirt...
  11. Re: Help with what test print indicates? (DC12)

    I started replacing the 2nd BTR backup roll in the IBT assembly and found the problem. The plastic clip had broken that held the roll in place, allowing it to shift out of it's mounting pockets and...
  12. Re: Help with what test print indicates? (DC12)

    No, it's been running low volume over over the past 3-4 months.
  13. Re: Help with what test print indicates? (DC12)

    Prior to this issue I replaced the entire 2nd BTR assembly, as well as replacing the film seal on the IBT belt due to a toner leak from the cleaner. I also don't know if there is an adjustment for...
  14. Re: Help with what test print indicates? (DC12)

    I did the print interruption tests and found the following (images below). The image on the normal paper looked the same as it did after fusing, so the problem is occurring before the fuser. The...
  15. Help with what test print indicates? (DC12)

    Now that I've got the paper wave issue corrected I'm trying to solve the print quality issue of this DC12. I'd be glad for advice on what this test print is indicating; the prints are usable on...
  16. Replies
    14
    Views
    2,170

    Re: DC12 Paper wave in output on one edge only

    Thank you for the advice; I plan to heed it.

    Do you know if it's possible to get a PWS? Is it a Xerox device or software that runs on a laptop?
  17. Replies
    14
    Views
    2,170

    Re: DC12 Paper wave in output on one edge only

    I've been an IT technician for the last 20 years in the server and network areas, but also some deskside service and light programming. My printer experience is with HP large format printers and...
  18. Replies
    14
    Views
    2,170

    Re: DC12 Paper wave in output on one edge only

    Is there a risk of making things worse? My biggest concern is doing something to the machine that causes it to start printing with poor image quality and then not know how to return to where it was.
  19. Replies
    14
    Views
    2,170

    Re: DC12 Paper wave in output on one edge only

    no, I've not run max setup. I didn't think I needed to as I didn't unhook the oil system. should I?
  20. Replies
    14
    Views
    2,170

    Re: DC12 Paper wave in output on one edge only

    As a followup, I checked the oil delivery system, pressure roll, and heat roll. The wick was very dirty so I cleaned it. The oil rolls looked good. The heat roll also looked good, but I found the...
  21. Replies
    14
    Views
    2,170

    Re: DC12 Paper wave in output on one edge only

    I tested the paper and found no change regardless of the orientation of the stock. The wave is worse on lighter weight paper and better on card stock (280).

    I performed the fuser nip measurement...
  22. Replies
    14
    Views
    2,170

    Re: DC12 Paper wave in output on one edge only

    I'll try that with the paper to see if it makes a difference.
  23. Replies
    14
    Views
    2,170

    Re: DC12 Paper wave in output on one edge only

    Paper type is set correctly in the Fiery and printer. I don't know the count on the fuser, I would say a lot. Where can I see that? There is a light clicking noise when it prints - it's been doing...
  24. Replies
    14
    Views
    2,170

    DC12 Paper wave in output on one edge only

    Hi - I'm new to posting but have been following this site for a year or so. I'm supporting a Docucolor 12 that Xerox dropped maintenance on last August and our local service provider no longer...
Results 1 to 24 of 24