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Type: Posts; User: aktasson

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  1. Replies
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    Re: Ricoh MPC2011 with No “AirPrint” option

    At first i would check the airprint function directly after a restart of the machine (power off/power on). If machine after 2 minutes not more selectable in airprint menu then there is another...
  2. Thread: MP402spf

    by aktasson
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    671

    [Jamming] Re: MP402spf

    First of all same as it ever was... it depends on your location, usugae profil, (paper)quality and behaviour (of user) . The toner replacement is a litle bit tricky but tradable. The adf is sensitive...
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    Searching for HP device net viewer

    Thanks, i found it.

    ---------------

    Hi there!

    I'm searching the HP admin-tool like Kyocera Net Admin/Brother BRAdmin/RICOH Smart Device Monitor. Where i could find it?

    Regards,
    Aktasson
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    Re: MPC 3350 printing issue

    Unable to print after installing update KB4560960 and/or - Microsoft Community
    Windows 10, version 2004 and Windows Server, version 2004 - Windows Release Information | Microsoft Docs
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    Re: MPC 3350 printing issue

    The June MS 10 Update creates a lot of printer and driver problems. You can check it out with PC-Info and under Windows Specification have a look to the version. If version 2004 is displayed, the...
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    Re: MP C2503 and MP C3004

    I have a lot settings for foip (voip) terminal adapter environment. But in many cases i just configured the baudrate to 9600 and ecm for sending and receiving to off. This was enough. Newest adapter...
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    Re: 306z smbv2 and v3

    SP5-728-040: Port number default 445(0), 139(1) --> 445=1
    SP5-728-041: default SMBv2/SMBv3 Active(0), Inactive(1) --> Active=1 ...
    Minimum FW Package D1965406Tv Ver.15.00
    Minimum reqired FW
    ...
  8. Re: can't login badge reader when hard reset machine with SLNX on IMC

    By the way, check this here if usable in your case:

    -System SP 5-191-01 Mode Set - Power Str Set -> 0
    -Printer SP 1001-09 Bitswitch 9 bit 4 -> 1
    -SOP SP ([clear]-8-0-6-1-8-2-#-#-[C]) -> Screen...
  9. Re: can't login badge reader when hard reset machine with SLNX on IMC

    And right cardreader confg file for customers chip installed?
    There is a another way in Service SOP to connect the cardreader the right say. Have you do this way also?
  10. Re: can't login badge reader when hard reset machine with SLNX on IMC

    Cardreader on Controller or SOP connected? PID and VID data added?
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    Re: MPC307 registration ?

    I had a similar problem on a A3 mpc, but same on feed direction. In my case it was the drive/motor to development unit. First page mostly was good, but the next pages on a multiple print/copy job...
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    [Electrical] Re: MP4000 machine not wake up

    Question: All checks in frozen mode, no restart of the machine!!! machine in frozen state it's possible to open the WIM and ping command to the machine positive? Check if network connection by led on...
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    Re: MPC3003 only waiting display . .

    Another suggestion... check all paper cassettes, take them all out and have a look inside to all trays for paper leftovers. Same issue two time with squeezed paper in tray 2 arround cassette sensors....
  14. Re: stunnel or realy server - office.365 mailserver

    First of all you need depends on organisation policies a o365 licence and a account for the mfp device to have the rights to access the mailserver. Further it's a configuration issue around the o365...
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    Re: Error @remote In. Req. No.

    Something wrong with the @remote request no? I asume it's a cumin installation?
    This works only on site to the machine:
    With sp5816-201 check the state
    -202 entering request no.
    -203 start...
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    Re: Error @remote In. Req. No.

    Customer is using a proxy?
    Check --> sp5816-201 (if 0=OK)
    -204 (9=trying to request, 0=OK)
    -207 (9=trying to request, 0=OK)
  17. Replies
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    Re: Error @remote In. Req. No.

    I think you have to init and rewrite the cert of the machine. If 802.x is enabled, after that you have to write customers cert for network auth.
  18. Thread: 6503 error

    by aktasson
    Replies
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    6,059

    Re: 6503 error

    I think someone refueled the machine with profiles/configs from slnx (dmnx is integrated in slnx v3). So the machine would like to talk to the server. You have to find and talk to the tech who did...
  19. Thread: 6503 error

    by aktasson
    Replies
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    6,059

    Re: 6503 error

    Just a suggestion... Transfer Log Setting checked? Streamline NX v3 or Device Manager NX function for collecting Device Logs checked?
  20. Thread: 6503 error

    by aktasson
    Replies
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    6,059

    Re: 6503 error

    Aaah, slnx, streamline problem :) Problem to communicate with the delegation or core server? More detailed infos about the environment?
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    Re: MPC 401sr random J018 and J019 JAMS

    Why not? Perhaps, you could at least take a quick look at it.

    I had in my case a defective paper sensor. I have found it with SP Input Check.
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    Re: MPC 401sr random J018 and J019 JAMS

    Please attach the first and second page of smc list, sp-5-990-004.
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    6,179

    Re: New IMC series remote engineer app

    All is good my friend, cheers... https://uploads.tapatalk-cdn.com/20190806/2fcd2bf1824fb713629f587c4df8c275.jpg
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    Re: New IMC series remote engineer app

    As I said... cesa.
    Customer Engineer Support Application
  25. Replies
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    Re: New IMC series remote engineer app

    It's called 'cesa' or something like that. I used it first at hardware training course and personally never used in the field. You can download it on my-ricoh.
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