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Private Message me your email address and I'll send you the Toshiba Service Setup installation instructions. It walks you through every single step to calibrate and install the entire machine...

You should open the side door several times during printing to halt the job. That way you can see exactly where the bend starts or doesn't start. It's normally really tiny paper debris in the way, or...

Hey Techs!

I vaguely remember Toshiba having an OCR document solution, but I don't remember any specifics. My client uses the e-studio file downloader and would like to convert it to a text...

already fix, thank you.

nevermind

FIXED!!!!!!!!!!!


Was the stupid drum after all. The two used drums I tested had the same similar problem. Of all the luck...


Thank you everyone so much for the help. Your support is...

Do you have any info on the update seperation arms? I'm new to KM machines so there are lots of hardware improvements that I'm not familiar with. Can you please give me the part number?:o

Ill stop the print to make sure its not fuser related.. I think you may be right about the fuser.

Its always the same 5inch pattern, starting at the lead edge, regardless of paper size. When i...

Brand new transfer roller.... shouldn't be that.

Its not the optics at all, it appears on all print jobs and even when i print the counter reports.

So confused :confused::confused::confused:

This is the craziest copy quality problem I've ever experienced. The copier is a KM-4035.

The exact same "tire tread / wave" background pattern appears in the EXACT same size and pattern...

Is it set to a static IP? Sounds like it could be an IP address conflict. Make sure you got every network setting exactly the same as one of their PC's on the network.

Easy one for you :)

Need to reset the drum counter, just need to know how to enter service mode. Can you tell me the easiest way to enter service mode? I was looking at the NEC IT 2520 manual,...

need the manual asap if anyone has... please email me at jason@bestofficeproducts.org

may have to buy it :(

Ok I'll try that tomorrow. The noise seems to be coming right where the rollers are.. and not the actual motor section in the back. I could be wrong though.

Thank you so much for the advice

Should be an easy one, but I cant figure it out! :D

Working on a KM-3530 with an SRDF-2. The document feeder makes a noise after the last page is fed about 40% of the time. It's been like this for...

honestly, I haven't been to the machine in 2 months... Its 2 hours away so I really need the manual to diagnose properly.

I remember that cassette 1 jams right near the drum, no problems with...

Working on an ancient Lanier 5222. Can anyone please email the manual? :rolleyes:

Or, If you could please, let me know what to do about a Jam 122. Thank you so much!

No it doesn't. Thank you so much for the help everyone. I have been seriously freaking out over this because its a very important client and i'm the only technician for this small company. You guys...

the paper hits the fuser roller but turns around because of the ) shape.. so it could be the fuser somehow. can anyone actually stop a duplex print job right before the 2nd fuser pass and tell me if...

right, the paper hits the fuser and does a 'n' shaped turn. the paper is still attempting to be pushed up into the fuser, when really it does the 'n' turn and gets pushed down

Copy count is 340,000. I didn't see any broken paper guides / ridges. Jams portrait and landscape both cassettes.

I really cant thank you guys enough for the help, so frustrated!! :mad::mad:

jams from both cassettes

Nothing is working, I'm freaking out... Tried 1800-Get-Mita and they said they had no advice.

I'm about to order new duplex feed rollers and the duplex clutch but I don't think they will help. I...

perfect! thank you so much. :D:D:D:D:D

I actually did reset the key code with the five beeps. your doc was so helpful. Reason I'm doing this is to change the Fax RX Terminal ID and Fax number. I...

You guys rock so much. 1-800-get-mita gave up on helping me so I can't thank you enough. About to go try all of your recommendations now.

The finisher was attached, but I disconnected it because...