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Welp... Internet right...

I'm still stuck with my random jams.
So far :



Printer chose to pick up paper from tray 2 while printing from tray 1 resulting in paper stuck halfway between tray...

So, i don't want thing to go like this Phil, you don't need to insult me in DM. I'm sure that you, "who have been in this industry for more than 31years ( back before the internet and CTN)", do have...

Thank you for your answer, but i already cleaned it, tried with some from other working printer and still got the jam


Phil, you're not cool man. If I come up here asking for help, it mean that...

Hello fellow techs !

I'm having troubles figuring out a weird jam that started to happening recently mainly on iR Adv C2000i series, but also on 2 iR Adv C5030i.
Sometimes when printing from tray...

If the fixing film is causing this, shouldn't we see those stain/white spot on the 2-side of the paper and not only on the back ?

Hello everyone,

I was doing a monthly maintenance on an iRA C5235i yesterday and noticed some white spot on the back of the duplex paper only. It's the 1st time I'm seeing this.
It doesn't bother...

Hello Phil,

I might be totally wrong since I'm kinda new to this world, but have you tried to clean the laser unit ?
That would be the 1st thing I'd try.
It's usually the opposite when the...

It's definitively not the drum. 100% sure of that
I'll take a good look on your suggestion Skynet, thank you :)

Hello,

Thank you everyone for your answers. I was off this week and just came back to work
I'm gonna run a few test this afternoon, but I know for sure that problem doesn't come from the yellow...

Hello guys,

First of all, sorry if my english is not perfect, but I'm trying my best !
So, i recently moved in the Technical Departement of my firm (about 2 weeks) and 2 days ago, an iRAC5235i...