hi.i agree concerning the toner.client is using a generic toner.so when mc stands for awhile the first 1 or 2 pages with have this on the back of the leading edge.after the first 1 or 2 then its...
Type: Posts; User: petermays
hi.i agree concerning the toner.client is using a generic toner.so when mc stands for awhile the first 1 or 2 pages with have this on the back of the leading edge.after the first 1 or 2 then its...
hello
what you have done is.you told mc to give more bias charge to the 2nd transfer roller.
it may cause a issue with plain.but that you will need to test.
only time when you do this is when...
hi
this might be a stuiped question.
have you changed the plain paper type to plain 2?
check in the printer settings and see if the printer plain setting is set to what the paper tray is set...
hi guys.
can i ask..have yo checked you lower door..maybe the pressure isnt right and paper feeds funny.
if the pressure isnt right you will have paper feed issues and paper will fold and...
i have a easier way for you to get counter to 0
turn machine upside down and print.
your counter will then go backwards.
sounds more like he couldnt hack it as a technician..cant fix anything...got fired now has a chip on his shoulders.
its ok..gives me a laugh
hi.you dont wanna do this..chips hold important info..
take out laser and clean..open it and clean all mirrors and polly mirror..you problem should be sorted.
reason..due so mirrors been dirty ...
well i have had the pleasure to take a 10 pound hammer to a mc i disliked..mc was been scrapped and a claw was going to pic it up and load into a recycle truck
so i told him to wait....i was happy
hello there...
if mc does not come to the ready state then goes into E009
you will need to replave your DC controller
reason for this is your mc is missing 24v at the J1164 on the dc that goes...
YOU DID A MMI clear if mc rebooted after clear.
yes sticker as reference
not sure what you mean by blurred text
does it look like bk is missing in lines?broken line.LINE NOT SOLID
thats...
hello there.
you need to buy a licence to print PDF from usb.you can print .jpg but when it comes to adobe files you need licence.
smart as most ppl nowdays save documents in PDF.
hello
is mc saying processing a long time before printing?
is it spooling on pc along time before getting to mc?
is it printing slow..prints coming out is slow?
even though you replaced hdd...
hi.
does your cass 1 work fine if so then its the ps17 sensor on the 2nd paper pick up unit.
maybe the sensor arms movement doesnt move back fast enough.
might be a mech issue inside the unit...
hello
the machines are stronger then the c2020/2220
hi
is this the reason you had call?
did you replace the cart?
its a grounding issue.either bias connectors are not connecting to drum or pcb issue
hi.
if you have replace the drum and you still having issues then you will need to check fuser.
if fuser is ok then you might just need to do abit of cleaning on the HVT pcb unit.to much charge...
hello
there is a relay pcb in front.
if you clean the sensor and problem is still there then relay pcb has blown.you will need to replace it.l
hello..theres a cut out on the web so when it passes the sensor arm falls and mc asks you to rep or goes into err.
it wont finish as if it did then the gear that turns web will hook and break or...
what paper size is your print driver set to?
if the select mp tray do they also select what size paper they wanna print on?
look under printer settings on mc.is the media set to LTR?
Maybe...
Best just to ask the tech.i had a major client who had high volume canons.no key operator just the mc and the whole office prints to it.mc ran well and in the 3rd year we would get a call once aweek...
hi
let him go in lvl3...let him explain to his manager how and why mc isnt working.
lvl3 isnt for us technicians.
hi.
if you look under the drum unit you will see a copper plate.
it grounds drum unit.make sure its connecting to the drum unit.
hi..
yip re do firmware.but overwrite firmware dont just do firmware.
put firmware on a usb stick and do it that way.its easier.
when on the suppport tool on screen select 3 overwrite all
hi
as i understand your pg10 is now fine.you just having printing issue.
have you calibrated the fiery? COLOURS from ps test is way out.doing a normal auto grad wont sort out colours of fiery....
hi
as i understand you cant get meter readings sent to you.we get toner low..paper jam..error codes but cant get meter readings.we either have to call client or get in our car and go get...