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  1. Replies
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    Re: i-option (webserver) license code

    The C368 came with I-option built in, but needed the extra memory stick. Do have 4gb of RAM when you print a config sheet? As far as licensing it. once you enable it in admin mode it should reach out...
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    Re: Marketplace and Google Connector.

    We are selling a lot of interfax, and pushing DP phoenix scantrip..Pretty good cheap alternatives to a fax appliance and costly scanning solutions.
  3. Re: Trying to make a very specific configuration for a client. Any advice would be g

    You can remove the ability for a user to type an address to send to, limiting them to what is already in the AB, and you can remove the AB from the user utility tree, but you can't assign a sep...
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    [Misc] Re: "copers whith 5 slots"

    Konica sells the accurioshine..This adds gold/silver/white foil on toner. might help
  5. Re: Bizhub 3350i won't copy or scan, prints fine

    Bring it up in self-diagnostics mode. Might give you an idea of what is going on. My 2 cents would be a bad HDD, but the lack of an error code gives me pause. Any chance that someone is bypassing the...
  6. Re: Does bizhub C368 works with Microsoft Azure?

    Typically, the MFPs do not connect to any cloud based apps on their own. I'm not saying they can't, but since they are not logged in domain members, they are not going to have a lot of cloud...
  7. [Error Code] Re: Konica Minolta C360i Login Error when authentication and account track are turne

    So with MFP User authentication or account track admin has the ability to register cards through PSWC or the LCD panel. But I believe that when you move to external authentication that option is...
  8. [Error Code] Re: Konica Minolta C360i Login Error when authentication and account track are turne

    Are you using KBW mode or CCID?
  9. [Error Code] Re: Konica Minolta C360i Login Error when authentication and account track are turne

    You need to run the RF Ideas config utility and determine what the cards are outputting. If they are writing full PACS data and your active directory shows a decimal number in the ID attribute then...
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    Re: Konica Minolta Bizhub C250i market place

    I'm a little confused..is the App already loaded into the marketplace?

    Here's what you should be doing..
    1. The customer needs to create a marketplace account.
    2. The customer needs to purchase...
  11. Thread: DHCP failure

    by emujo2
    Replies
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    1,274

    [Misc] Re: DHCP failure

    Of course it would, but as a vendor trying to keep a presence, and every other device on the network able to negotiate this, and other vendors proving they can deliver equipment that does not need a...
  12. Thread: DHCP failure

    by emujo2
    Replies
    14
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    1,274

    [Misc] Re: DHCP failure

    Not DC for sure..
  13. Thread: DHCP failure

    by emujo2
    Replies
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    1,274

    [Misc] Re: DHCP failure

    Im looking at an I series manual. 219 is not listed in my 07/2023 version.
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    Re: MarketPlace wont sign in

    If you're a KM tech, reach out to support. The device probably needs to be initialized on their end (corrupt data). They may need you to update F/W and function version as well.
  15. Thread: DHCP failure

    by emujo2
    Replies
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    1,274

    [Misc] Re: DHCP failure

    Because the customer told us their switch will only hand out DHCP address. Static IPs are auto blocked. Typical government account..
  16. Thread: DHCP failure

    by emujo2
    Replies
    14
    Views
    1,274

    [Misc] DHCP failure

    Here's the scenario..

    Account with about 30 KM MFPs. Due to unstable power to the building it's common for power to go out at least once per week. The issue here is their network switches take...
  17. Thread: TU 510 issues

    by emujo2
    Replies
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    425

    [Misc] Re: TU 510 issues

    Issue turned out to be a not fully inserted plug into one of the conveyance section sensors. The conveyance section had to be removed to gain access to the panels that allow access to the sensors....
  18. Thread: TU 510 issues

    by emujo2
    Replies
    2
    Views
    425

    [Misc] TU 510 issues

    TU 510 will jam when anything smaller than 11x17 when trying to cut/trim. All sizes pass if not trimming. J-7739. We have tried various levels of F/W, both boards, cutter #1. 11X17 and larger work...
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    [Misc] Re: 6136 P and PF710

    The issue turned out to be the 710 now has 2 material numbers, A9JXWY1 and 2..WY2 will not work on the 6136..The rep ordered the PFUs (WY2) based on the previous 7136 we had just installed.
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    [Misc] 6136 P and PF710

    we are swapping PF 707's with PF710s on 3 6136Ps. At power on each PF 710 throws a C0456 communication error. Tech has updated F/W but no change, Other than S/N entry, there are no config steps in...
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    Re: BH-C-284e, loosing licence?

    You may be correct..I may be thinking of a NV RAM or main board replacement.
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    [Misc] Re: Odd paper size detection issue with C250i

    Are you a LT/LD or A3/A4 user?
  23. Replies
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    Re: BH-C-284e, loosing licence?

    Yes, you will lose the LK and the OCR data file. You can restore but you will need KM support assistance. Your best bet would be to de install the LK (4 step process on the LMS server) then reinstall...
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    Re: Secure Print on a BH 300i

    Bizhub secure can be configured to auto delete jobs stored in the secure print folder. It's not common to find this enabled as secure print is not used very often. The config is not part of the HDD...
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    Re: Secure Print on a BH 300i

    Admin settings allow for Secure print to be enabled, when this is enabled the driver should ONLY allow secure printing, user box, proof ect should all be gone.
    Secure print can be used at the...
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