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Has anyone seen this before. I have a customer with a P2235 with quality issues. It has around 50k on it and it’s shading from or through the fuser. OEM toner. Never seen this before. Before I order...

Thanks for the responses. Color table looks fine and yes we matched all settings similar. Both in office environments and eco mode off on both machines

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Having a weird problem with color matching for printing and copying. My customer has 2 M8124's color copiers and 1 works fine with colors and the other is way off (darkers greens...

I went out yesterday and did check pins. All is fine there. I did do a system trouble clear and error returned. It is the 550i series.

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We have a customer with a Bizhub 550i that was reading low on toner. When customer replaced toner they got a message "Incorrect Toner Cartridge Setup". They tried three separate toner...

Yes all wall voltages and ground check out. The first thing i thought of was it looked like a bad ground.

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i have a customer with a M4132 with a little over 30k on their machine. They're getting a black shaded line on the back of copies/prints. If you run single pages it happens every...

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i have a customer with several M608’s. They have 1 that’s showing low maintenance. I’ve just tried my second oem fuser and it doesn’t reset. The firmware is the latest and checked...

Thank you very much. Thats exactly what i was looking for.

Not sure if you can help but im in need of a part. Its on the document feeder on an FS-6525. It’s the back catch for the top door. The tab breaks disconnecting the spring and causing grinding because...

I have a customer with a fairly new M5526. They added black toner for first time and didn’t shake cartridge. Toner was compacted and now depleted of black toner. I’m looking through the service mode...

Just wanted to wrap up this post. Thanks for all the suggestions. All of it was great info. My issue was that the thumb drive was too big. Stick with the small ones and format fat 32. Thanks again.

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Just trying to get some input on the brands of thumb drives techs have been using for Kyocera firmware upgrades. We never had an issue before but are noticing not all usb's are the...

I wanted to close this out in case anyone else experiences this. Thanks everyone for the help. tmaged hit the nail on the head. It was a weird dns issue which we resolved. Put in the gmail direct ip...

I did think of that and tried different ip addresses. Matter of fact i pulled in settings rebooting with DHCP server to be sure settings were correct and ip address didnt conflict. The similar setups...

2 factor was done already and approved in users account

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I'm trying to setup a Kyocera scan to email with GMail. I've done a bunch of these since the new security additions at the end of May. Ive tried all different port/protocol...

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does anyone have a link to the last firmware version that works with compatible toners and will the new M404 operate with the same firmware. Thanks in advance.

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Does anybody have a link to the old firmware for the HP M404 and M402 old firmware that allows compatible cartridges to work. Of course HP don’t go back that far or I don’t see it. I sold a...

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i have a customer that refuses to pay the high price of HP OEM Toner. They've been buying the same high quality compatibles from us for years and they've had zero issues. Now all of a...

If I setup another local user account do they have to be logged in to that user on their computer to smb scan.

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Just looking for a few suggestions as i have never run into this before. We've done plenty of scan to file setups on new and old Kyoceras in the past. I was at a new computer setup...

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Wanted to close this out with what i found in hopes that it helps someone out down the road. After careful inspection with all the covers off i found the machine to be damaged from...

Copies, Print Jobs and Internal reports all blank.

Thanks for the help guys. Going back tomorrow. It could possibly be transportation damage. The only thing i notice is a small crack in the back cover. Something got knocked out of place. Will look at...