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In addition to what the others mentioned- its been awhile, but if I recall correctly the control panel harness and/or board can cause the "Christmas tree" condition as well.

First, make sure that the waste auger is working. If you look, you will most likely notice that the recover mylar has detached from the drum housing towards the rear of the CRU (not uncommon, BTW)....

If customer is using OEM toner and drums, then Most likely out-of-spec media (ex: glossy paper). This type of application (x-ray prints) is best suited to dye-sublimation printers and not...

I don't know why or how you would end up with caked on toner...and while Phil is correct about changing out the belt, I would recommend using mineral spirits followed by denatured alcohol. Really,...

Purchase and install a non-metered toner. You can do an internet search for the part number. However if you ever want to convert it back to metered, you will have to repurchase a license from Xerox.

Since it is less expensive, start with replacing the harness that runs from the SBC to the display panel PWB. If that doesn't fix it, then it is the SBC. My bet would be the SBC though.

There are two overwrite options- "on demand overwrite" and "scheduled overwrite." You can login as Admin and go to Security settings to disable on demand overwrite, but be sure to enable scheduled...

Scrapping is not enough. With the 58XX, you must immolate so that it never plagues another.

This unit is jamming post-fuser when running duplex jobs. Error in SP mode shows 7504-27 = 38 counts and 7504-52 = 46 counts. The paper stops as though it is not being properly diverted. I don't...

The plastic auger within the drum unit itself is most likely the culprit. It is not uncommon on this model and the offending CRU will need to be replaced regardless, which should be the next step....

Most likely the exit sensor is sticking or the sensor flag is worn at the tip affecting timing. I would recommend reaching in with a skinny screwdriver blade or something of that nature and toggling...

I hate to say it, but if you have already tried special boot modes and ran the boot diagnostics only to see the code, then it looks like you need to replace the ESS board.

The Peugeot man is correct, but before replacing the SBC, I would try the SD card. Machine counters are stored there as well and replacing a corrupt SD card is cheaper than the whole SBC. But beware-...

Disconnect the network cable and try again. Before putting the device back on the network, make sure whatever print job is causing the 116-317 error is deleted from the server or sending workstation....

Have you attempted altboot yet? Try that first. After that would be replacing HDD and attempting altboot. After that would be the SBC and altboot.

No. The IU cannot be reset. And I am not sure whether reset chips are available for the drums, but even if they are, I wouldn't recommend using them.

I would look at the IBT cleaner assembly itself given that the length of distance between the marks is ~ 4", which is often mistaken at first glance as being a drum. The IBT rollers on this machine...

1. Open the toner cover, unlatch and remove the waste toner container.
2. Open the rear cover.
3. Lift the exit tray cover under the display module.
4. Grab the transfer asm handles and pull it...

Was it a mere software update, or an alt-boot? Could be a corrupt SD card. If an alt-boot didn't fix it, I would start there.

You will need to throw all of that generic/reused toner away, get genuine toner, replace the developer unit and calibrate.

It is under Services. You can select which features are displayed or hidden on the touchscreen (Ex: copy, ID copy, fax, scan to folder, network fax, etc.). It is unlikely that the feature would need...

Well, first and foremost I would say that track record and age of the machine come first regardless of manufacturer. Also, familiarity with Xerox fault codes and how to pull them from the device. The...

I agree that counters are relative. What I am saying is based off of what I would personally be willing to put out in the field and support. But of course your results will differ depending on...

Are you able to access the machine through Centreware? it's been awhile since I have worked on one, but I believe you can enable/disable displayed features under services within Centreware. And if...

Counters are important on any machine, not just Xerox. Here is my opinion as a L4 field engineer:

7125 - reasonable meter of <150K
7220 - reasonable meter of <100K (the software on these units...