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I have 2 WC3615 machines that are doing the same thing. They were both Jamming almost constantly,
then after replacing the PF roller Kits in Tray 1, I am getting an error "024-910 Paper Mismatch". I...

Thanks Eric,
Yes I would Love to have the parts guide as well...thanks for your help!!
My email is: direct@memphiscopy.com
Attn: Kirk

Thanks again!!

Does anyone have the parts diagram of the Drum unit for this model?
I am in desperate need for it. Thanks!!

I have a Ricoh MP C3500 that is giving the following Error messages: "Photoconductor Unit(s) not set correctly" and "Set Toner Cartridge(s) correctly"...I have removed and installed All of them...

no I haven't ...thanks I will give it a try.

I first got a E7-91 HDD error and replaced HDD. Then I got a U2-60 error and went back to install the watermark.
Now I've got a F6-00 error. I replaced the Fax kit and still cannot get it to clear....

The pages are Dog-eared ONLY when Duplexing. I have replaced the Fuser unit, and both of the Duplex Operating Units/Assy's on the Right Side Door. This happens before the Exit Unit also. Any...

I've got TWO of these machines. Right out of the box the RADF is multi-feeding pages. Haven't been able to find out if there are any bulletins on this.
ANY Suggestions out there????
Thanks

For All Samsung model: User Name: admin
Password: admin123. don't forget the period at the end

Also to get into Service Maint. mode: hold down 1 2 3...

It's a Samsung. Btw.

I have a customer with a M4080FX that is only a Copier & Fax. Twice now over the last several months the machine will almost freeze up. It will take at least a minute to process the originals thru...

I need Help on what I can do to Adjust the Image on the Master. I am not sure what SP codes to perform. The Lead Edge is 0.5 inches Void. When I pull out the Drum unit, you can see the full image on...