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Has fresh Firmware , reseated the formatter board , checked all connectors , also gets error 10.00.00 intermittently as well , has OEM cartridge . The HP service TS manual has little to no info on...

When copying off glass each successive copy out from , single scan to single page copy , the Lead edge increases about 1 mm . If I do a "Restore Defaults" and make copies , the 1st page out looks...

Pages from internal are fine . With original on glass , letter wide , any reduction , letter wide out , even did a ledger size reduced 64% , all fine . If using the ADF , there is a dark shading area...

Customer brought unit to us for Print quality problem , using aftermarket toners , I figured this was the problem , but when I tried to run some pages from internal routines it jams every time ....

I need a service manual for this , the unit is having errors . "Service Stall ... Press Ok to continue" and "Carriage Stall , clear carriage obstruction and press OK to continue" I have lubed the...

I have an old customer that decided to buy a Xerox from their next door business neighbor , but are now going to ask me to service it . I serviced their last machine before this one . I looked for a...

My customer wants to use this machine to run 110 lb cardstock , I looked for specs and could not get clarity as to whether or not it would likely handle this weight of paper . Contacted LEXMARK , got...

Customer brought in this unit for check , alignment seems to be off , making double letters , seems to only be on black . Cleaned timing strip , checked carriage movement and and path for...

Yep , I did , Googled , no definite answer for this particular model , but likely what I said , except , stop at the end , not start .

I got the service manuals from Service-docs , but the information to enter the service mode is not in the manual , everything else is there , not surprising , I may have the info somewhere , but...

Has a brand new extra cassette add on installed , tray 3 , when this tray is used , unit gets a jam intermittently , which generates an error code of "15.A0.D3" . I am guessing that the new add on...

This code shows at start up on screen and locks down unit . Has anyone seen this or do you know what this refers to ? Is there a way to do a system reset on this machine , NVram reset ? Customer said...

Oh sorry was in the midst of other things , seems you already knew what I posted .

I found this page , seems reliable . Error Codes > Samsung > CLX9301NA > Code A1-4310

Customer called , said they had an error 04-000 showing , they said they had found info online that it was an LSU problem . I told them I would get back to them . I have the service manual , I even...

Checked and cleaned machine , including optics and the charge unit . Optics were dusty dirty , not the problem though . Ran some pages from SP 001 , they were fine . Copies from glass were fine also...

Customer called in the base model number , C782n . I have never seen this configuration . Customer had been quoted for entire scanner unit by another vendor , but when looking under the glass , you...

I went out to install a black toner pump , easy enough . This is a new customer , had not serviced there unit before , someone else had diagnosed the toner pump and the customer had ordered it . In...

1st of this model for me , have done HP plotters . Customer says they recently replaced the print head and the maintenance unit . Shortly after they started to get a hardware error : 03130031-2618 ,...

Makes a rubbing noise while printing , tried hand rotating TD units and pulled ITB and hand rotated it , not conclusive . Cheated the front door and tricked TD locks , ran unit while watching , tried...

Fuser Release sensor error , error was present when I arrived and happened for me . Pulled the fuser unit and removed the fuser release motor and hand turned the release mechanism , it seemed to be...

Has plenty of ink , black is new , has light print quality for all colors . Ran demo pages and supply pages , all colors light , ran through a 2nd side to check for moisture in paper , still the same...

Well this one seems fine .

I can not respond to my own posts , not sure if anyone can , did I accidentally set something incorrectly ? Not getting any responses to my question or views . In the HP forum , was for an HP...

Has plenty of ink , black is new , has light print quality for all colors . Ran demo pages and supply pages , all colors light , ran through a 2nd side to check for moisture in paper , still the same...