Search:

Need to get advice to see if other Kyocera dealers are not getting new machines in. We have machines on back order since Oct of last year. Is everyone feeling this pain? I am afraid if we don`t start...

Need to get advice to see if other Kyocera dealers are not getting new machines in. We have machines on back order since Oct of last year. Is everyone feeling this pain? I am afraid if we don`t start...

Yes I just put a post up. 5002I nationwide shortage. Getting ideas on aftermarket toner to get over the hump

Hi we are pretty much being told OEM toner is out until after April. TK-6327. Kyocera has no solution. We can`t be without toner since we have over 100 of these machines in the field. We have bought...

We have over 50 machines in theses areas. For now I try to fix them over Google duo. But one next week I have to go in. Just not sure. And state people who run these places have no clue either. It's...

Thanks for the replies. It's not a popular subject people want to talk about. But for techs like me and others it is fact. I am 51 and have pre existing conditions. The other techs are scared to go...

What precautions are techs taking to protect themselves in high covid patient medical areas where covid is rampent? Is ppe provided for you?. Are you going in and out of buildings in medical...

Reloaded resh fw 3 times. Finally took. Fixed. Thanks all.

Fixed it. Reloaded fresh fw. Took it 3rd time. Thanks all

Fixed it. Reloaded fresh fw. Took it 3rd time. All good! Tks

Did new hard drive this AM. No luck. Will not go past blue welcome screen no matter what you do. Gonna reload or redownload fw again. Thanks all

Rep. Main board still no luck.

Stuck on welcome screen. Called hotline. Rep. Ssd board first. No luck. Now replaced main board. Still no luck. Any ideas to do next? Hard drive? Thanks

I mean we are copier techs not medical workers. It's crazy we have to go right in the front areas and get exposure like this. And then a lot of the customers that are open are the cheap ones that...

Ok all. Who is working on the front line on printers/copiers in covid areas? We are working with a crew of 3 and we take a week each. Some of these machines maybe right in ICU or emergency areas....

Thanks. Just tried loading fw thru sd card slot. No luck. Deciding either to order ssd or main board. Hotline says main board. Not sure. Under warranty.

Called hotline. I had tried the full fw, not turbo on usb. No luck. He told me to load it on an SD card and try to boot it and load the fw right on the main board. Gonna try that tomorrow. Then he...

Hi, I have a Machine about 3 months old. When walking up to it there is a f010 code only on the screen. Turned it off and on no help. Uploaded new firmware then it when to a black screen saying ssd...

These machines are located in prisons and mental institutions. Full training but very high turnover and people who just don't care. Most have never operated a copier before.

Thanks. Motor was running both ways. Bottle turning good. Cheated front door. On my 2nd service call it seemed to start working. The machine is located in a school and teachers left the machine out...

Has anyone had to replace the motor? I can hear it running in sim. 30. Toner mixing.

Some customers get overwhelmed very easily! Figuring out what to do with the waste bottle or someone threw it away and now they don't have one. Mad now because they say machine is broken. Putting...

3rd time so far. 3 separate customers with new type round bottle toners. Install toner bottle upside down with grey slide area facing up and stuffs it into fresh toner area. This is after all...

Machine says turn off and on. C-7100 every time. Tried new toner bottle. No help. Called hotline and they say replace toner container motor. He told me it was in the hopper assembly which is a pita...

Clean or replace all 4 charge rollers.