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Helio,

Thanks for your help and showing me that test. This issue was solved by opening the shutters and using the plastic tool to clean laser glass. I think the person who responded to this issue...

I don't know why the previous posts were deleted, but that is what I tried (trust me, I'm newer to the game than you are--I had no idea what that big plastic thing was attached to the door). I opened...

I love it when it's the easiest solution--but finding out what the easiest solution is can be difficult.

I now have another tool in my copier fixing tool belt. Open the shutters and clean the...

I have never seen anything referring to using this as a solution. I will try later today and keep you posted. Thank you so much for posting a reply.

Hello,

I am having problems fixing an issue with my Canon C2230 Color Printer. Since I'm in Antarctica, I have very limited internet (can't watch youtube and all searches take a very long time--or...

Hello,

I am having problems fixing an issue with my Canon C2230 Color Printer. Since I'm in Antarctica, I have very limited internet (can't watch youtube and all searches take a very long time--or...