Replacing the Swing gate is a good start, but also replace the red torque limiter. We have seen this cause the problem a number of times on 40+ mailboxes we have out there.
Type: Posts; User: Santander
Replacing the Swing gate is a good start, but also replace the red torque limiter. We have seen this cause the problem a number of times on 40+ mailboxes we have out there.
Most likely you have a broken pivot point on the backside of the original lift plate. The feeder will cycle through trying to feed an original and error out with misfeed.
Is the secondary transfer roller making full contact with the drum? There is a spring on each side to press the transfer roller against the drum, if one is missing the roller only contacts part of...
When a user uses the MS pin to log on to the OS, Windows goes out on the internet to MS to verify the pin number to the user, it is not authenticated by the local system. Setting up a local user...
What about the Federal Court evidence train? Original, copy, fax, pdf, email. Wonder why they want to continue with fax? My fax trumps your email or pdf.
When you attempted to upgrade the firmware were you using the Turbo package? If a firmware file has become corrupted and the Turbo upgrade is the same version that is in the machine the Turbo...
First thing I would do is make sure all the DV settings in the sims mode are set to factory defaults. If someone has played around with the settings it could create havoc. And now from far left...
Agree with Ropariva, you may have a DNS issue. You said they update the domain controller, are they using static IP addresses? I have seen cases where they set a static IP for the machine but fail...
Your English is fine, not to worry. The KPDL driver is a postscript driver and even set to auto I have seen it have problems with text documents. The better setting is to use the KX driver which...
Glad it is back to normal! The only way you determine what as changed by the reset is if you had printed out all the reports, Sim00 all, before the reset and after. Without that there is no way of...
Patrickjlc hit on one of the probable causes, the black mylar on the transport assembly cracks causing a delay or inability to feed the paper. Also check to make sure that one of the pressure nibs...
You are correct in that with a fax waiting to print the unit will not allow you to delete it or get into the service mode. Power down the unit and un-install the fax card on the right side of the...
The codes you provided indicate the machine is detecting multiple sheets being fed from the cassettes, the only difference in the codes is which cassette it is feeding from. Check the retard roller...
Since you did not indicate the model this is occurring on giving a definitive answer is hard. Since it only happens in the morning, it would seem to be a moisture problem as Blackcat said. Are the...
When MS changed to restricting devices to TLS1.2 they got a lot of push back. They subsequently created a legacy endpoint to allow the older equipment to work with 365. Their IT people will have to...
Did you print out a status page and verify that the current IP address of the machine is the same as what the print driver is using? We never setup a print driver to use the IP address, but use the...
Did you check the paper dust wiper for the registration roller? Have had cases where the paper dust creates a string and interferes with the developer and then breaks off and the copies are fine. ...
Is the router/switch port going bad where you tried to plug the 3645 in? Quick test would be to take a small 4 port switch with you and plug the cable from the wall into the switch and then plug the...
Before changing the transfer belt assembly you need to replace the transfer pipe cleaning assembly, a noted problem on this and other units. The shaft spinning in the drive gear as you described is...
Is there any other information when the code is displayed, as 3102 is not listed in the service manual. Since it is intermittent, I would suspect that the connection with the server is timing out. ...
We switched over a customer to the legacy server on O365 last month and left instructions for the customer's IT people to log in to O365 and set the legacy TLS to true. They didn't do it. Today they...
Check your parts manuals, totally different animal.
Merry Christmas to all. May the spirit of the season last through out the coming year!
From your example you may have a fuser problem not a drum problem especially since you state that it occurs on larger print jobs. As the fuser heats up the sliding sheets for the fuser film maybe...
You fail to mention if this unit is in a domain or network. If the unit is running on a network/domain, if the machine clock is more than five minutes off the network/domain time you could get this...