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We have an XC 4240 that has what I would describe as digital lines on pages when both copying and printing, See attached. We have swapped out the ITB & both B/W and color imaging units with a...

I have a MPC3502 at a library, the staff is telling me that the machine is having trouble reading a good amount of flash drives (but not all) that are inserted into the USB port. Are there certain...

I just took in a Kyocera Takalfa 3500i machine that was connected to a coin box as I am getting an "insert coins" window upon start up. I need to get into the service modes to return it to the...

I just installed a Ricoh MPC4503 for a customer who had an MPC3502 previously. Now, when they are printing one or two sided brochures on the 4503, the image is not centered and part of the image will...

We have an account with an MPC4504 that is unable to scan using Office 365. We have done all the usual IT troubleshooting but the scan will not leave the Ricoh the machine says please wait.
...

Allan, Thanks for the response. Because the old coin box was thrown out and the copier was set to vend mode, the message on the Op Panel says "Plug in Vendor Device" Which means I have no numeric...

I am getting ready to return a machine to a leasing company that used to have a coin box attached to it. I have to disable the coin box from the copier service modes (coin box is disconnected) in...

Copier Tech(s) needed for Horsham based growing company servicing Philly and suburbs. Experience with Ricoh, Lexmark, Brother & Canon Wide Formats a plus. We also have a need for a part timer for...

I have 2 of these machines doing the same thing. When the Lexmark goes into power save, it goes off line and will not allow printing until you power down and power back up the Lexmark. Which takes...

Machine is spewing yellow toner and developer on the transfer Belt. So far have replaced Yellow PCU to no avail. Any suggestions?

Expanding company is Seeking Ricoh and/or Lexmark tech(s). Can be a younger person in need of further training and a full time position or an older/retired person in need of part time hours. Contact...

Looking to hire a copier tech. Home office is in Horsham, PA.
If interested shoot me an e-mail
davez@copysystemspa.com

Greetings all. As a follow up to my initial post about the print quality issue. I am happy to tell you that the Technical Support Bulletin forwarded to me from A Doug in Dublin solved the issue...

Haven't seen one of these in forever. Machine is stating No TR roller - Install Transfer roller but, the transfer roller is already in place. is there a counter that needs to be reset? Any...

A Doug,

Thank you for the service bulletin, That is exactly what we were looking for. We will give it a try.

Hey guys, original poster here. To answer your questions and for additional information on the issue:

1) Yes, the paper is going through the same way for copies and prints.

2) We do a full...

Greetings, I have posted before and have a Ricoh MPC3502 that is losing color quality on the printing end only. Color copies on the same machine are fine. When you do a color calibration test...

I have a customer who is able to scan to a thumb drive perfectly fine but cannot print from his thumb drive. If I remember correctly, this machine comes without a hard drive and needs to be ordered...

In this instance, we are talking about an MPC3502 but have seen it in other models as well. I have attached the samples this time. The first one is the copy side and the second is the Print side.

We have seen the following in multiple machines when we have printing quality issues. When printing out the auto color calibration sheet for the copy end, the color graph is perfect. However, when...

Thanks Eddy. That does not work for us. Only factory reset works and I'm looking for something better.

Greetings, I have Ricoh MPC3502's that are losing color quality on the printing end only. Color copies on the same machine are fine. When you do a color calibration test pattern for both copying...