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It did! When it was starting as normal with the USB pen inserted in the Front USB, it did show "External memory" menu ;-)

Lol! You were right! Someone have reseated the USB cable which goes to the front USB and put it in, one of the other USB ports.

When i reseated the cable back to the "Front USB" port. It worked...

It is set to allow :(

I dont know what WWRSPF is, but if it is something with CS Remote Care, we dont have access to it.

Hello everyone

I have a challenge with a machine, which wont firmware upd.

When i insert the USB pen(The one i always use to firmware upd, have updated several hundreds if not thousands KM...

Ahh okay, i think you are right :)

Thank you :)

Hello everyone

Do any of you, know how to choose overwrite mode on a C250i?? When performing overwrite + report, the report says, it has been overwritten using mode 1. And i like to choose mode 3...

Do you know, where we choose the different modes? :)

Hello everyone

Do any of you, have experience with NFC authentification on the new i-series.

I have activated NFC in the menu, according to the manual. But nothing happens, when holding our...

Thank you for your posts everyone :)

I have spoken to a good friend of mine, which have a contact in another company, which is dealing with second hand copymachines, and have the same challenge....

When we are wiping it using killdisk, we make sure, it is wiped according to the regulations for GDPR(General Data Protection Regulations), which is required here in Europe. Before we sell the...

Hello :-)

We have a second hand Konica Minolta C250i, where we are trying to secure erase/overwrite the Nvme board AA2JM72702.
We have a desktop PC with Active killdisk installed, which complies...

Thank you for your reply :-)

I have just tried to unplug it. As i cant get into service mode anymore. :-(

Thank you for your reply :-)

Tried to disconnect it, by taking out the connector.

Thank you for your reply :-)

Well, it could start up, but i dont know the background for this machine, if it worked properly. It has just came in, for resale.
And by some strange reason, we...

Thank you for your reply :-)

Lol, well, i will give it a try :-D

Thank you for your reply :-)

Okay, now i know that it do exist. I have a contact at KM, so i will try calling him, i couldnt call him last week, because he was on vacation :)

Thank you for your reply :-)

Already tried another usb pen ;) And im using the same USB pen, as i always use, without problems :)

Thank you for your reply :-)

I have already tried with that firmware, which was installed before i tried to upd. G00-N2

Hey mates :-)

I have a C558, which i have tried to FW upd. It failed at MFP with N.G. I have tried several versions, all with same outcome. Tried to upd. MFP only. Tried with the HDD disconnected....

Exactly! :D OCR is not failsafe, so an unsatisfied customer, can quickly be an headache ;)

Well, as copyman said, the less functions, life as technician will be easier. And it is machine, we got in for resale. So the customer, have not bought OCR scanning ;)

It is a machine, we have got in for resale. So the new customer, wont miss it ;)

Yes, i am an technician. And now i managed to deactivate it, via KM´s lms portal :)

So, problem solved ;)

Hello guys

I have a c224e, which have an alert, in top of the screen, about ocr data not found. So how do i disable ocr??

Thanks in advance :)

I have firmware upd. and set switch 25 to 60, but im not sure, if it is the right hex value, cant find any documentation about this.

SW 227, still jumps back